Salesforce B2B-SOLUTION-ARCHITECT Online Practice Questions and Exam Preparation

Salesforce B2B-SOLUTION-ARCHITECT Online Questions & Answers

• Question 51:

  Universal Containers recently began a project to connect its ERP with Salesforce. One of the requirements is a daily batch process to create and update orders and order product information. The development team, using the corporate ETL tool, has created two processes to create these records using Bulk API. The test in the development environment worked fine, but in the production environment, some order product records were not updated and showed an error "UNABLE_TO_LOCK_ROW:unable to obtain exclusive access to this record". There is one Process Builder on the Order Product object and no async process.

  Which two steps should a Solution Architect recommend to avoid this error?

  Choose 2 answers

  A. Use the import wizard instead of Bulk API.
  B. Sort the order product records by account and order before the Bulk API load.
  C. Change the Bulk API call to use Bulk API 2.0.
  D. Add a retry process for the records rejected by this error.
  B. Sort the order product records by account and order before the Bulk API load.
  C. Change the Bulk API call to use Bulk API 2.0.

• Question 52:

  Universal Containers (UC) is undergoing a multi-year digital transformation across its Sales, Marketing, Fulfillment, and Accounting channels. Based on UC's initial success using MuleSoft's API-led approach as its integration strategy, UC chose Salesforce for its transformation. The Solution Architect assigned to the project has just begun pre-planning for the first phase with UC's Implementation team.

  Which document should the Solution Architect ask for to get an overview of the customer's current infrastructure so they can begin the first phase of the digital transformation?

  A. A Salesforce ERD Document complete with field definitions
  B. A MuleSoft Application Document complete with integration patterns
  C. A Reference Architecture Diagram complete with system of record notation
  D. A future state roadmap detailing all of the implementation phases
  B. A MuleSoft Application Document complete with integration patterns

• Question 53:

  Universal Containers (UC) is about to complete an initial planning of a complex solution involving multiple customer personas. UC wants to ensure it has a comprehensive understanding of what kinds of business outcomes the customers want to achieve before presenting them a solution.

  Which method of discovery should a Solution Architect suggest to UC?

  A. Third-party research from well-known organizations
  B. Jobs To Be Done Framework
  C. Comprehensive Surveys to End Customers
  D. User Stories Creation with End Customers
  C. Comprehensive Surveys to End Customers

• Question 54:

  Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was completed 5+ years ago, and Service Cloud users are now expressing dissatisfaction with system performance. A custom Visualforce page was developed to show relevant data to Experience Cloud users. The same page is used by the Support team but displays more information based on their profile. UC has a small internal Support team for Salesforce that periodically enables new features in production.

  Which best practice should the Solution Architect recommend to avoid these types of issues in the future?

  A. Assess the level of technical debt and test new features with the Product team in a Developer sandbox.
  B. Assess the level of technical debt and test new features in a sandbox before enabling in production.
  C. Assess the level of data quality and test new features with a pilot before enabling for all users.
  D. Assess the level of data quality and test new features with a subset of users in production before enabling all users.
  C. Assess the level of data quality and test new features with a pilot before enabling for all users.

• Question 55:

  GG3 has gone live with a B2B multi-cloud solution and plans to add more functionality over time. The company has a team of system administrators who each focus on a specific cloud and area of functionality. GG3 has decided to use an Org-Based deployment approach. It wants to protect the investment made and set the team up for success in the future.

  What should a Solution Architect recommend as a best practice to put checks in place for decisions on changes moving forward?

  A. Engage Salesforce services to manage all governance and represent as the Steering Committee.
  B. Budget for a Governance and Monitoring structure that includes a communications plan and project methodology for the following year.
  C. Set up a Governance and Monitoring structure that includes a Steering Committee, a Center of Excellence, and a Data governance council.
  D. Engage a third-party company to manage all governance and represent as the Steering Committee.
  C. Set up a Governance and Monitoring structure that includes a Steering Committee, a Center of Excellence, and a Data governance council.

• Question 56:

  A corporate bank has decided to use a multi-cloud solution to reduce time to market, showcase a 360-degree view of the bank's business customers, and improve CSAT rating by increasing channels for customer service. The CIO has asked

  to run a discovery workshop with one goal: understanding existing technical dependencies within the organisation.

  What should a Solution Architect recommend as the top priority to start this journey?

  A. Plot the map or the future system landscape by making assumptions about the changes needed to improve customer satisfaction.
  B. Plot the map of the current system landscape and identify key areas where the 626 multi-cloud solution will fit in.
  C. Plot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders.
  D. Plot what the customer is thinking, doing, and feeling at the varying stages of their experience, and connect them to interactions with the bank.
  C. Plot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders.

• Question 57:

  Universal Containers (UC) u selling containers globally via distributors and is experiencing significant double-digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to reference the financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in the ERP system and account managers need the latest data in front of them. What should a Solution Architect recommend while designing an integrated, scalable solution to meet UC's needs?

  A. Use Change Data Capture to update the changes on the financial information inside Salesforce m near-real time.
  B. Use the scheduled data loader to extract the financial information every night from the ERP and save it inside Salesforce.
  C. Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.
  D. Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access.
  C. Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.

• Question 58:

  Universal Containers (UC) has acquired four companies and is looking to manage revenue across all mergers' territories seamlessly. UC wants to drive major business decision and selling strategies based on an efficient, complete, real-time view of team forecasts across territories from Salesforce. A sales user can be part of multiple territories and is usually working on multiple opportunities at a time.

  Which technical consideration should a Solution Architect make when designing collaborative forecasting?

  A. Archiving a territory model does not impact forecasts, quotas, and adjustments for all territories in the model.
  B. If the sales user has many territories assigned to them, it can impact the performance of the forecast.
  C. Important details should be tracked at the opportunity line level.
  D. Forecast category names can be customized by submitting a Salesforce Support case.
  B. If the sales user has many territories assigned to them, it can impact the performance of the forecast.

• Question 59:

  A Solution Architect is working with Northern Trail Outfitters' Sales and Services team. They are currently evaluating how many environments they need to procure. As part of a preliminary review, it was identified that although the different business units were happy working m separate environments, there is a requirement to know each other's transactions.

  Which two requirements would make the Solution Architect recommend a Single org over a multi-org strategy? Choose 2 answers

  A. Collaboration between lines of business
  B. Simple security architecture across lines of business
  C. Global case management across lines of business
  D. Access to shared lines of business data
  A. Collaboration between lines of business
  D. Access to shared lines of business data

• Question 60:

  The Northern Trail Outfitters (NTO) sales department currently uses Sales Cloud for its Sales team. The management team decided that the Sales team needs to start creating quotes based on the input from the finance department. NTO would like to implement quotes, contracted pricing, and invoicing for its customers. Invoicing will be done based on an agreed billing cycle. The finance department would like to see a report on the invoices sent and track the details of the payments received. NTO also has a need for partners to be able to self-service their pipeline and quoting through a portal.

  NTO's internal team decided to use Revenue Cloud and Experience Cloud as its solution.

  What should a Solution Architect recommend as NTO begins its implementation?

  A. Advise the client to start with Experience Cloud.
  B. Select an AppExchange product focused on contract lifecycle management.
  C. Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.
  D. Advise the client that Revenue Cloud is the starting point.
  C. Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.