Salesforce B2B-SOLUTION-ARCHITECT Online Practice Questions and Exam Preparation

Salesforce B2B-SOLUTION-ARCHITECT Online Questions & Answers

• Question 101:

  AC Computers is hitting governor limits when trying to create orders and activate orders in Salesforce. Upon further investigation, it's discovered that AC Computers is trying to process hundreds of order products on a single order. The Order object also has various automation processes to update fields and integrate with a third-party order management system.

  What is one solution a Solution Architect should evaluate first to resolve this issue?

  A. Create a custom object to hold orders in queue for processing.
  B. Review to determine if moving automation to asynchronous Apex is required.
  C. Enable Advanced Order Management to process large orders.
  D. Install a third-party solution to process large orders.
  D. Install a third-party solution to process large orders.

• Question 102:

  Universal Containers (UC) is starting to go through an inventory of capabilities in regard to its many data warehouses. UC's data warehouses are currently being provided with data from OMS, ERP, Accounting, and other inventory management systems. Data warehouses are utilized by those systems for storage or analytics purposes.

  UC plans to utilize the Systems of Engagement framework to classify its systems based on how they will be utilized within the enterprise architecture. UC would like to understand which systems it should directly integrate with versus utilizing the data warehouses where that data may also be stored.

  How should a Solution Architect classify the data warehouses as systems within the enterprise architecture of this scenario?

  A. System of Reference
  B. System of Engagement
  C. System of Intelligence
  D. System of Record
  D. System of Record

• Question 103:

  AC Computers is getting ready to go live with automated subscription invoicing using Sales Cloud and Revenue Cloud. AC Computers' primary goal is to retire its homegrown system used for manual invoicing and migrate any outstanding

  bookings. The company wants to make sure there is little disruption to a customer's current invoicing schedule when it goes live with Salesforce Billing and retires the existing system.

  Which three recommendations should a Solution Architect make to reduce customer impact?

  Choose 3 answers

  A. Migrate all historical payment methods from the homegrown system.
  B. Utilize the standard user adoption reports and dashboards to track invoice data.
  C. Provide training and enablement for end users and admins prior to go live.
  D. Compare invoices as produced in both systems to ensure customer invokes are as expected.
  E. Create a release and change management process to incorporate feedback and fix issues.
  C. Provide training and enablement for end users and admins prior to go live.
  D. Compare invoices as produced in both systems to ensure customer invokes are as expected.
  E. Create a release and change management process to incorporate feedback and fix issues.

• Question 104:

  SharpField is a fast-growing company that provides SaaS for commercial service providers. SharpField has been acquiring other similar companies and plans to continue to do so for the near future.

  After a recent acquisition of a company that also has a Salesforce org, the CIO wants to know the correct path forward on deciding whether to integrate the acquired companies into SharpField's existing landscape.

  What should a Solution Architect recommend to the CIO to ensure the correct org strategy for SharpField going forward?

  A. Recommend a single-org strategy and development of strict processes for all acquired companies to follow.
  B. Prioritize migrating the newly acquired company to SharpField's Salesforce org first, then perform an org strategy analysis to assess the Business, Technology, Governance, and Operations requirements for any future acquisitions.
  C. Prioritize completing an in-depth org strategy analysis, focused on the Business, Technology, Governance, and Operations requirements at SharpField.
  D. Recommend a multi-org strategy and development of required integration layers to move the required shared data between instances of any and all acquired Salesforce instances.
  D. Recommend a multi-org strategy and development of required integration layers to move the required shared data between instances of any and all acquired Salesforce instances.

• Question 105:

  Universal Containers is currently utilizing B2B Commerce Cloud, Service Cloud, and Field Service for its Sales teams, call center, and Field Service teams. The Field Service team would like to have visibility of Commerce Cloud data because customers in the held will often ask about sales order details.

  What should the Solution Architect recommend to give this kind of data access?

  A. Create a new permission set that grants access to the Order and Order Item object and assign it to the Field Service users.
  B. Create a new profile that grants access to the Order and Order Item object and assign it to the Field Service users.
  C. Give Commerce Cloud license to the Field Service team to view Order and Order Item data.
  D. Give Sales Cloud license to the Field Service team to view Order and Order Item data.
  A. Create a new permission set that grants access to the Order and Order Item object and assign it to the Field Service users.

• Question 106:

  UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-service capabilities to automate sales wherever possible. The executive sponsor is concerned that sales representatives might see the B2B channel as a threat to their ability to sell and, therefore, earn higher commissions.

  Which two use cases should the Solution Architect highlight to help the executive sponsor better understand the appropriate role for B2B Commerce as it relates to existing sales channels?

  Choose 2 answers

  A. Highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts.
  B. Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled.
  C. Highlight that the B2B portal is meant to handle high-complexity sales that are ideal for automation, leaving the Sales team to handle less complex, higher-margin sales.
  D. Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone.
  B. Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled.
  D. Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone.

• Question 107:

  Northern Trail Outfitters (NTO) is currently using Salesforce CPQ and would like to implement B2B Commerce Classes. NTO uses a Partner Community to allow partners to build complex bundles to provide detailed quotes to clients. NTO also wants to ensure that it does not have to maintain two databases of products.

  Which two considerations should a Solution Architect keep in mind about the CPQ B28 Commerce Connector when synchronizing Product and Price data?

  Choose 2 answers

  A. The connector lets you sync simple products with a flat price.
  B. The connector does not support syncing complex CPQ bundles.
  C. Discount schedules from CPQ will sync to discounts and promotions m B2B Commerce Classic
  D. The connector is a two-way sync for product and pricing logic.
  A. The connector lets you sync simple products with a flat price.
  B. The connector does not support syncing complex CPQ bundles.

• Question 108:

  Universal Containers (UC) is an international company with activities m Europe and the AS. UC has two separate Salesforce orgs, one for each region. Quotes are built m different legacy systems, depending on their country. Orders are

  processed centrally by the back-office team with an ERP. Customer information is saved m both legacy systems and the ERP. The analyst team complains about the inconsistency of customer data between different systems and the lack of

  connection between a single piece of customer data across all of the systems.

  Which approach would make it possible to set up this single source of truth and ensure scalability for orders?

  A. Use MuleSoft Anypoint Platform as the single point of data orchestration across the different systems and Salesforce environments.
  B. Map all of the points of data with a different ETl tool for each Salesforce environment and drive synchronisation from Salesforce to the other systems.
  C. Use each Salesforce org as its own system of record (SOP.) and use Salesforce Connect to synchronise the two Salesforce orgs.
  D. Map all of the points of data within a custom data manager and drive synchronization between the different systems with a point-to-point approach.
  A. Use MuleSoft Anypoint Platform as the single point of data orchestration across the different systems and Salesforce environments.

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  Explanation/Reference:

• Question 109:

  Universal Containers is in the process of implementing a CPQ and B2B Commerce solution. The Technology team has completed the development for the current sprint and is demonstrating the functionalities to the business stakeholders during their sprint demo. While demonstrating products and pricing, and Sync between B2B and CPQ when requesting a quote, the stakeholders make a new request to include tiered pricing and map it to discount schedules on CPQ.

  Which approach should a Solution Architect recommend while addressing the feedback from the stakeholders?

  A. Convey that this can be potentially picked up in the next sprint since the technical changes needed for this new user story are low effort.
  B. Include it as a user story and accommodate it m the same sprint, since this is a feasible requirement and the CPQ B2B Commerce Connector is already set up.
  C. Convey that it is not recommended to include M the initial MVP, since an extension is needed on the CPQ B2B Commerce Connector for the new requirement.
  D. Add the request as a new user story to the product backlog, and further schedule a meeting for prioritization and grooming.
  D. Add the request as a new user story to the product backlog, and further schedule a meeting for prioritization and grooming.

• Question 110:

  UC Foods, a global manufacturing organisation, builds and sells a variety of food processing equipment on its B2B Commerce site. Customers often tailor their equipment by selecting from several product variants. Depending on the options selected, an order will sometimes require manual intervention by a sales person to determine the price for the customized piece of equipment.

  Once the machines have been purchased, each machine comes with a 1-year warranty, which entitles the customer to quarterly visits to inspect and perform maintenance on the machines to keep them in proper working order.

  How can a Solution Architect use a multi-cloud solution to address the needs of the organization to efficiently support the selling of equipment and planning of quarterly visits for the machines?

  A. Use a third-party plugin configurator to support the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
  B. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
  C. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then automatically create a case when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
  D. Use the B28 Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
  B. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.