Salesforce ADVANCED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce ADVANCED-ADMINISTRATOR Online Questions & Answers

• Question 121:

  Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO needs to ensure that every application is linked to both a job posting and an applicants can apply for more one job posting, and each job posting can have more than one application.

  How should an administrator configure the objects?

  A. Make Job Application as a junction object with a master-detail relationship to Applications and a lookup relationship to Job Posting.
  B. Create Application as a junction object with a master- detail relations to Job Postings and a lookup relationship to Job Applications.
  C. Add applicants as a junction object with master-detail relationship to both Posting and Job Applications.
  D. Configure Job Application as a Junction object with master-detail relationship to both Application and Job Postings.
  D. Configure Job Application as a Junction object with master-detail relationship to both Application and Job Postings.

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  Explanation

  A junction object is a custom object with two master-detail relationships that allows you to create many-to-many relationships between two objects. In this case, the Job Application object can be used as a junction object to link the Application object and the Job Posting object, so that each application can be related to one or more job postings, and each job posting can have one or more applications. https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htmandtype=5

• Question 122:

  A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.

  Which two area should the administrator review to understand potential root causes?

  Choose 2 answers

  A. Identity Verification History
  B. Login History
  C. Debug Logs
  D. Setup Audit Trail
  A. Identity Verification History
  B. Login History

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  Explanation

  Identity verification history and login history are two areas that the administrator can review to understand potential root causes of multi-factor authentication issues. Identity verification history shows the methods and results of identity verification attempts for a user, such as email verification, SMS verification, or app verification. Login history shows the status, source, and location of login attempts for a user, as well as any login errors or challenges that occurred. These two areas can help the administrator identify if the user entered the correct verification code, if the user's device or app is compatible with multi-factor authentication, or if there are any network or security issues that prevent successful verification. https://help.salesforce.com/s/articleView?id=sf.identity_verification_history.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htmandtype=5

• Question 123:

  DreamHouse Realty (DR) wants to ensure that its data is protected. There have been several recent attempts to phish employees.

  What should DR do to help ensure that the user that is logged in is the right user when the running user is trying to view reports and dashboards?

  A. Require a Usemame, Password, and Security Token when logging in.
  B. Set up an authentication provider for reports and dashboards.
  C. Require MFA when users need to view and export dashboards and reports.
  D. Require a high assurance session when exporting or printing reports and dashboards.
  D. Require a high assurance session when exporting or printing reports and dashboards.

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  Explanation

  To help ensure that users who are viewing reports and dashboards are who they say they are, DR should require a high assurance session when exporting or printing reports and dashboards. A high assurance session requires users to verify their identity using multi- factor authentication before accessing sensitive data or functionality in Salesforce.

  https://help.salesforce.com/s/articleView?id=sf.security_high_assurance_session_level.htm andtype=5

• Question 124:

  An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.

  Once the junction object is created, what are the next two steps the administrator should take?

  Choose 2 answers

  A. Make a master-detail relationship field on the junction object to the Region object.
  B. Build a master-detail relationship field on the Region object to the junction object.
  C. Create a master-detail relationship field on the Account object to the junction object.
  D. Configure a master-detail relationship field on the junction object to the Account object.
  A. Make a master-detail relationship field on the junction object to the Region object.
  D. Configure a master-detail relationship field on the junction object to the Account object.

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  Explanation

  A junction object is a custom object that has two master-detail relationships with two other objects. A junction object allows administrators to create many-to-many relationships between objects, such as relating multiple accounts to multiple

  regions. To create a junction object called Account Region to link the standard Account object with a custom object called Region, an administrator needs to do the following steps:

  A) Make a master-detail relationship field on the junction object to the Region object.

  A master-detail relationship field is a field that links a child record to a parent record. The child record inherits the sharing and security settings of the parent record. By making a master-detail relationship field on the junction object to the

  Region object, an administrator can link each Account Region record to one Region record and make Region the first master of the junction object. https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htmandtype=5 D)

  Configure a master-detail relationship field on the junction object to the Account object. By configuring a master-detail relationship field on the junction object to the Account object, an administrator can link each Account Region record to one

  Account record and make Account the second master of the junction object. This allows administrators to relate multiple accounts to multiple regions through the junction object.

  https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htmandtype=5

• Question 125:

  An administrator at Clod Kicks has build a flow that delivers status update email to customers. Recently, there's been an increasae in support cases from customers reporting they had not received the email.

  Where should the administrator look to investigate the issue?

  A. Paused Flow Interviews
  B. Process Automation Setting
  C. Email Logs
  D. Setup Audit Trail
  C. Email Logs

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  Explanation

  Email logs are files that provide information about email delivery and activity in your Salesforce org. Email logs contain details such as sender, recipient, subject, date, status, error code, and more for each email sent or received within a specified time range. You can use email logs to investigate issues with email delivery or performance in your org. In this case, you can use email logs to check if the status update emails were sent successfully or if there were any errors or failures. https://help.salesforce.com/s/articleView?id=sf.email_logs.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.email_logs_format.htmandtype=5

• Question 126:

  How should an administrator accomplish this?

  A. Make record-triggered flows whenever Equipment records are created, modified or deleted.
  B. Write record-triggered ftews whenever Room records are related, modified, or deleted.
  C. Configure a ral-up summary field on Equipment.
  D. Create a roll-up summary field on Room.
  D. Create a roll-up summary field on Room.

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  Explanation

  A roll-up summary field is a type of field that calculates values from related records and displays them on the parent record. A roll-up summary field can be used to count, sum, min, or max values from child records. You can create a roll-up summary field on an object that has a master-detail relationship with another object. In this case, you can create a roll- up summary field on Room that counts the number of Equipment records related to it.

  https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htmandt ype=5 https://help.salesforce.com/s/articleView?id=sf.fields_defining_field_types.htmandtype=5

• Question 127:

  The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.

  What could be the cause or the charges to routing?

  A. The old workflow rules are still active and impacting routing.
  B. The flow precedes assignment rules; workflow rules are after assignment rules.
  C. Assignment rules no longer reference the correct fields.
  D. Multiple automation tools have been used and the automation is executed in a different order.
  D. Multiple automation tools have been used and the automation is executed in a different order.

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  Explanation

  Multiple automation tools have been used and the automation is executed in a different order. This could cause some cases to route in unexpected ways, because the before save flow might override or conflict with the assignment rules or other automation tools that run after the record is saved. The administrator should review the order of execution and ensure that the flow logic is consistent with the other automation tools. https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger_order.htmandtype=5 https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers_order_of_execution.htm

• Question 128:

  At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.

  Which two features will satisfy these requirements?

  Choose 2 answers

  A. Assignment Rules
  B. Validation Rules
  C. Matching Rules
  D. Workflow Rules
  A. Assignment Rules
  B. Validation Rules

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  Explanation

  Assignment rules and validation rules are two features that can satisfy these requirements:

  Assignment rules are used to automatically assign leads or cases to users or queues based on certain criteria. In this case, an assignment rule can be used to assign leads to different planetary teams depending on which planet the lead is

  coming from.

  Validation rules are used to validate the data entered by users and prevent records from being saved if they do not meet certain criteria. In this case, a validation rule can be used to ensure that every team has all of the information they need

  by making certain fields required or dependent on other fields.

  The other two options are incorrect because:

  Matching rules are used to identify duplicate records based on certain fields or fuzzy logic. They do not assign records or validate data. Workflow rules are used to automate tasks or actions based on certain criteria.

  They do not assign records or validate data.

  https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.validation_rules.htmandtype=5

• Question 129:

  Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.

  What feature should the administrator configure?

  A. Enable the Case Feed.
  B. Create article types.
  C. Define data categories and visibility.
  D. Setup record types and page layouts.
  C. Define data categories and visibility.

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  Explanation

  Data categories and visibility are features that allow you to organize and control access to your Salesforce Knowledge articles based on different topics or criteria. Data categories are logical groupings of articles that reflect your business needs and processes. You can create a data category group and assign it to one or more article types, and then create data categories and subcategories within that group. Data category visibility is a setting that determines which data categories users can access based on their profiles or permission sets. You can use data categories and visibility to provide relevant and appropriate product documentation to your customers and support team. https://help.salesforce.com/s/ articleView?id=sf.knowledge_categories.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.knowledge_category_visibility.htmandtype=5

• Question 130:

  After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

  How should the administrator acquire this data?

  A. Create a report of Accounts and export it to Excel.
  B. Query and export the Account History object using Data Loader.
  C. Use the Data export service in setup.
  D. Create a list view of Account History and print using the Printable View action.
  B. Query and export the Account History object using Data Loader.

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  Explanation

  Query and export the Account History object using Data Loader is how the administrator can acquire the field history data for analysis. Data Loader is a tool that allows administrators to import, export, insert, update, delete, or upsert records in Salesforce using CSV files. Data Loader can handle large data sets and complex data transformations. Data Loader can be used to query and export the Account History object, which stores the field history data for accounts, using SOQL statements.