Salesforce ADVANCED-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce ADVANCED-ADMINISTRATOR Online Questions & Answers

• Question 1:

  The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.

  How should the administrator configure the field updates to ensure the proper order.

  A. Create three workflow rules in order, one workflow rule for each field update.
  B. Create a process with one criteria node and three field updates in the correct order.
  C. Create a process with three criteria nodes and stop after each action.
  D. Create a workflow rule with three field updates entered in the correct order.
  D. Create a workflow rule with three field updates entered in the correct order.

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  Explanation

  A workflow rule with three field updates is a way of setting up automation to update three fields on the Shipment custom object in a very specific order. A workflow rule is a rule that triggers one or more actions when a record meets certain criteria. A field update is an action that updates the value of a field on a record. In this case, you can create a workflow rule that evaluates the Shipment records when they are created or edited, and specify the criteria for triggering the rule. Then, you can add three field updates as the actions for the rule, and enter them in the correct order. The order of the field updates determines the order of execution, and you can change it by using the arrows on the workflow page. https://help.salesforce.com/s/articleView?id=sf.workflow_rules.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.workflow_field_update_considerations.htmand type=5

• Question 2:

  The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.

  What should be implemented to prevent this conflict from happening?

  A. Review the setup audit trail prior to changes.
  B. Refresh the full copy sandbox daily.
  C. Test changes in a shared sandbox.
  D. Build automation and validation rules using screen flows.
  C. Test changes in a shared sandbox.

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  Explanation

  A sandbox is a copy of a production org that can be used for development, testing, or training purposes. Sandboxes allow administrators to make changes and test them without affecting the live production org. A shared sandbox is a type of sandbox that can be used by multiple users or teams to collaborate on development or testing projects. By testing changes in a shared sandbox, the AW Computing administrator team can avoid conflicts and errors when deploying changes to production. https://help.salesforce.com/s/articleView?id=sf.data_sandbox.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.data_sandbox_environments.htmandtype=5

• Question 3:

  Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report to check the state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it appears that only 30% of records have a use case filled out with varying text strings.

  What should the administrator recommend?

  A. Write a record-triggered flow that populates the Use Case field when an opportunity is closed.
  B. Create a validation rule and add the Use Case field to the Stage Guidance in Path.
  C. Make the Use Case field required on the master Opportunity layout.
  D. Use a quick action with the Use Case field in the layout, and add it as a Lightning component.
  B. Create a validation rule and add the Use Case field to the Stage Guidance in Path.

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  Explanation

  A validation rule and a stage guidance in Path are two features that can help ensure that users input a use case before moving the opportunity stage to qualified. A validation rule is a formula that validates the data entered by users and prevents records from being saved if they do not meet certain criteria. In this case, a validation rule can be used to check if the Use Case field is blank when the Stage field is changed to Qualified, and display an error message if so. A stage guidance in Path is a feature that displays helpful information or tips for each stage of a sales process on an opportunity record page. In this case, adding the Use Case field to the stage guidance in Path can remind users to fill out this field before moving to the next stage.

• Question 4:

  An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

  What should the administrator consider about the order of execution for flows?

  A. The flow type will determine the order of execution.
  B. The last created date of the flow will determine the order.
  C. The order of flow execution is unpredictable.
  D. The flows will execute in alphabetical order based on their names.
  C. The order of flow execution is unpredictable.

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  Explanation

  The order of execution for flows that are configured to run before the record is saved on the same object is unpredictable and may vary depending on factors such as flow version, flow name, or flow creation date. Therefore, it is recommended to avoid creating multiple flows with the same trigger conditions and instead consolidate them into a single flow.

• Question 5:

  When should an administrator consider when using Person Accounts'

  A. In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
  B. In a B2B business model and is selling to the primary contact at a business organization.
  C. In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
  D. In a business model that needs a separate Contact and Account to be included on all Case records submitted.
  C. In a B2C business model and the consumer is the intended recipient of sates and marketing attention.

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  Explanation

  An administrator should consider using Person Accounts when they have a B2C business model and the consumer is the intended recipient of sales and marketing attention. Person Accounts allow administrators to store information about individual consumers without requiring a separate account record for each contact. https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htmandtype=5

• Question 6:

  How should an administrator support a finance team that is trying to use Opportunity data to keep an eye on their pipeline rather than manually calculating anticipated income for the quarter?

  A. Run a report at the end of each quarter to update the finance team on pipeline status.
  B. Set up collaborative forecasting to view quota against the open pipeline.
  C. Create a custom Forecasting object to inform the finance team on the status of deals.
  D. Show the finance team how to use the Opportunity Kanban List View.
  B. Set up collaborative forecasting to view quota against the open pipeline.

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  Explanation

  To help the finance team use Opportunity data to keep an eye on their pipeline without manually calculating anticipated income for the quarter, the administrator should set up collaborative forecasting. Collaborative forecasting allows users to view quota against open pipeline and make adjustments based on changing business conditions. https://help.salesforce.com/s/articleView?id=sf.forecasts3_overview.htmandtype=5

• Question 7:

  An administrator at AW Computing noticed that a custom field on the Contact object was changed from text to text area.

  What tool should the administrator use to investigate this change?

  A. Developer Console
  B. Field History Tracking
  C. Debug Log
  D. View Setup Audit Trail
  D. View Setup Audit Trail

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  Explanation

  The View Setup Audit Trail page lets you view the 20 most recent setup changes made to your org. You can also download a file of the last six months of setup changes. https://help.salesforce.com/s/articleView?id=sf.monitoring_setup_audit_trail.htmandtype=5

• Question 8:

  AW Computing has been advertising a new keyboard that was released at the beginning of the month. The sales team has an additional incentive to add the keyboards to every sale. The administrator already added the product to Salesforce but the reps are unable to select the product on the opportunity.

  Which two options should an administrator check to ensure the product is available?

  Choose 2 answers

  A. Confirm the correct price book is selected on the opportunity.
  B. Make sure the price book Is in the company currency.
  C. Ensure the product is associated with the correct price book.
  D. Verify the product has a start date entered.
  A. Confirm the correct price book is selected on the opportunity.
  C. Ensure the product is associated with the correct price book.

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  Explanation

  Two options that the administrator should check to ensure the product is available are: Confirm the correct price book is selected on the opportunity. A price book is a list of products and their prices that can be added to an opportunity. An opportunity can have only one price book at a time, and the products that are available for selection depend on the price book that is chosen. Therefore, the administrator should check if the opportunity has the right price book that contains the new keyboard product. Ensure the product is associated with the correct price book. A product is a good or service that can be sold in Salesforce. A product can be associated with one or more price books, depending on how it is priced for different markets or segments. Therefore, the administrator should check if the new keyboard product is added to the appropriate price book that is used by the opportunity. The other two options are incorrect because: Making custom fields does not affect the availability of products on an opportunity. Custom fields are used to store additional information or calculations on an object, but they do not determine which products can be selected from a price book. Turning on field tracking does not affect the availability of products on an opportunity. Field tracking is used to monitor changes to certain fields on an object and display them in a history related list, but it does not determine which products can be selected from a price book.

  https://help.salesforce.com/s/articleView?id=sf.products_pricebooks.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.products_define.htmandtype=5

• Question 9:

  The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.

  Which step should the administrator take?

  Activate the flow administrator take?

  A. Activate the flow manually after deployment.
  B. Include the active and prior inactive flow version in the Change Set.
  C. Ensure there is an active flow version in the sandbox.
  D. Deployment the flow, with the Metadata API instead of Change Sets
  A. Activate the flow manually after deployment.

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  Explanation

  A flow is an automation tool that allows you to create processes that perform actions based on user input or record changes. A flow can be triggered by a user who launches it from a button, link, or Lightning page, or by the system when a record is created or updated. A flow has different versions that can be active or inactive. An active version is the one that runs when the flow is triggered, while an inactive version is the one that is saved but not running. When you deploy a flow to production with a change set, the flow version is deployed as inactive by default. This means that you need to activate the flow manually after deployment if you want it to run in production. https://help.salesforce.com/s/articleView? id=sf.flow_overview.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.flow_distribute_changesets.htmandtype=5

• Question 10:

  The administrator at Ursa Major Solar has set up IT policies for all user passwords to be a minimum length of 3 characters and have an expiration period of 90 days. The security team recently decided that administrators of any system should have a 15-character minimum password with a 30-day expiration period.

  Where should the administrator make this change?

  A. Organi2ation-wide password policies
  B. Password complexity requirements on the permission set
  C. Password Policies on the System Administrator profile .
  D. Session Settings on the User record
  C. Password Policies on the System Administrator profile .

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  Explanation

  Password Policies on the System Administrator profile is a feature that allows administrators to set different password requirements for users with different profiles. Password Policies can specify the minimum length, complexity, expiration period, history enforcement, lockout interval, and warning message for passwords. Password Policies can be used to enforce stricter password requirements for system administrators than for other users