Salesforce ADM-201 Online Practice Questions and Exam Preparation

Salesforce ADM-201 Online Questions & Answers

• Question 311:

  A Platform Administrator needs to configure an approval process for the sales team when opportunities that meet particular conditions are closed.

  How should the administrator make sure the right records are included in the process?

  A. Add Specific Entry Criteria.
  B. Use Dynamic Forms to display a button.
  C. Create a screen flow.
  D. Add a validation rule to the opportunity.
  A. Add Specific Entry Criteria.

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  Explanation

  The fundamental way to control which records enter an Approval Process is by defining Entry Criteria. During the setup of an approval process, the administrator specifies field-level conditions (e.g., Amount > 50,000 AND Stage = Closed Won) that a record must meet to be eligible for approval. If a user attempts to submit a record that does not meet these criteria, Salesforce will display an error message and prevent the process from starting. This ensures that the finance or management teams are only notified of deals that actually require their sign-off. While a Screen Flow (Option C) could be used to launch the process, the entry criteria within the approval process itself act as the ultimate "gatekeeper" for the automation. Validation rules (Option D) prevent bad data but do not route records for approval. Dynamic Forms (Option B) can show or hide the "Submit for Approval" button, but they do not enforce the underlying business logic of the process itself.

• Question 312:

  DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up.

  Howcan they make sure Showing Date is only populated with a date this years?

  A. Sync the users' Showing Calendar to Salesforce and filter it to only look at this year.
  B. Create a report that shows any Showing Dates not scheduled in the current year to the updated.
  C. Add Help Text so the user knows to only add a Showing Date within the current year.
  D. Create a validation rule that ensures Showing Date contains a date within the current year.
  D. Create a validation rule that ensures Showing Date contains a date within the current year.

• Question 313:

  A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.

  How should an administrator provide proper access?

  A. Create a new profile
  B. Configure permission sets.
  C. Assign a new role.
  D. Set Up Manual Sharing
  B. Configure permission sets.

• Question 314:

  Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.

  What Should the administrator Configure to meet this requirement?

  A. Create a quick action.
  B. Create a new approval process.
  C. Create a new sales process.
  D. Create a newOpportunity product.
  C. Create a new sales process.

• Question 315:

  Sales reps miss key fields when filling out an opportunity record through the sales process. Reps need to move forward in stages but are unable to enter a previous stage.

  Which three options should a Platform Administrator use to address this need?

  A. Mark fields required on the page layout.
  B. Use Flow to mark fields required.
  C. Configure Opportunity Path.
  D. Use validation rules.
  E. Enable guided selling.
  A. Mark fields required on the page layout.
  C. Configure Opportunity Path.
  D. Use validation rules.

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  Explanation

  To ensure data integrity and guide sales reps through a structured process, a Platform Administrator should use a combination of tools. Opportunity Path (Option C) provides a visual representation of the stages and allows the admin to highlight "Key Fields" and "Guidance for Success" for each stage, making it clear what information is needed to progress. To enforce the entry of that data, Validation Rules (Option D) are used to prevent a user from moving to the next stage if specific fields are blank (e.g., AND(IsChanged(StageName), IsBlank(Discovery_Notes__c))). Additionally, marking fields as required on the Page Layout (Option A) ensures that the most fundamental data points are always captured. While Flow (Option B) can perform many tasks, it is not the primary way to mark fields as "required" in the UI. "Guided Selling" (Option E) is a specific term often associated with Salesforce CPQ rather than standard Opportunity management. Using Path, Validation Rules, and Page Layout requirements provides a robust framework for managing the sales lifecycle effectively.

• Question 316:

  The sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.

  Which two features should a Platform Administrator configure?

  A. Sales Quotes
  B. Forecasting
  C. Opportunity List View
  D. Opportunity Stages
  B. Forecasting
  D. Opportunity Stages

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  Explanation

  To "predict upcoming revenue" and "benchmark performance," Salesforce provides the Collaborative Forecasting feature.

  Forecasting (Option B):This tool allows managers to see their pipeline summarized by time period (quarters) and category. It provides a real-time view of what the team expects to close.

  Opportunity Stages (Option D): Forecasting relies directly on the Opportunity Stage. Each stage is mapped to a "Forecast Category" (e.g., Pipeline, Best Case, Commit, Closed). By accurately defining these stages and their associated probabilities, the Platform Administrator ensures that the forecast reflects a realistic revenue prediction.

  Sales Quotes (Option A) are for generating customer-facing documents. List Views (Option C) are for managing individual records but do not provide the multi-quarter aggregation and benchmarking capabilities required by the sales director.

• Question 317:

  Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.

  Which three password policies should an administrator configure? Choose 3 answers

  A. Maximum invalid login attempts
  B. Prohibited password values
  C. Require use ofPassword Manager App
  D. Password complexity requirements
  E. Number of days until expiration
  A. Maximum invalid login attempts
  D. Password complexity requirements
  E. Number of days until expiration

• Question 318:

  The IT manager atuniversal Containers is doing an audit of the systems security.

  Mow should the administrator provide a summary of the org's security health?

  A. Change the Organization-Wide Default to private to restrict visibility.
  B. Turn on Event Monitoring to track user events.
  C. Download the last six months of user login data.
  D. Run a Health Check to identify vulnerabilities.
  D. Run a Health Check to identify vulnerabilities.

• Question 319:

  Cloud Kicks has a custom object called Shipments. The company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain.

  Which type of relationship should a Platform Administrator make between Shipments and Accounts?

  A. Accounts should have a lookup to Shipments.
  B. Shipments should have a master detail to Accounts.
  C. Shipments should have a lookup to Account.
  D. Accounts should have a master detail to Shipments.
  C. Shipments should have a lookup to Account.

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  Explanation

  When relating two objects where the child records must persist even if the parent record is deleted, a Lookup Relationship is the correct choice 18. In this scenario, the Shipment object should have a lookup field pointing to the Account. Unlike a Master-Detail relationship (Option B), which automatically deletes child records (cascade delete) when the master is deleted, a Lookup relationship allows the child record to remain in the system, either by clearing the lookup field or simply leaving it as is. Option A and D are architecturally incorrect because the relationship field is always created on the "child" or "many" side of the relationship (Shipments) to point to the "parent" (Account). Using a Lookup relationship ensures data retention for historical shipment tracking while still allowing the shipment items to be visible via a related list on the Account page.

• Question 320:

  The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.

  What should an administrator do to accomplish this request?

  A. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
  B. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.
  C. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
  D. Make a new Sales dashboard and add acomponent that shows all opportunities that meet the criteria.
  C. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.