Salesforce ADM-201 Online Practice Questions and Exam Preparation

Salesforce ADM-201 Online Questions & Answers

• Question 1:

  Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.

  Which 3 items should theadministrator configure to provide appropriate access to the report? Choose 3 answers

  A. Custom report type.
  B. Folder access
  C. Report subscription
  D. Field level security
  A. Custom report type.
  B. Folder access
  D. Field level security

• Question 2:

  Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations.

  Which two tools should a Platform Administrator use to build this solution?

  A. Validation Rule
  B. Quick Action
  C. Flow Builder
  D. Approval Process
  C. Flow Builder
  D. Approval Process

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  Explanation

  To create a "guided" experience combined with "routing and authorizations," a Platform Administrator should leverage the power of Flow Builder and the Approval Process engine. Flow Builder is used to create the user-facing interface (Screen Flow) that guides the employee through the expense report submission, ensuring all necessary data is collected in a structured way. This replaces a static page layout with a dynamic, step-by-step wizard. Once the data is captured and the record is created, the Flow can automatically submit the record into an Approval Process. The Approval Process then handles the "routing and authorizations" by sending the report to the appropriate manager or director for sign-off.

  While Quick Actions (Option B) can launch flows, they are a entry point rather than the logic engine itself. Validation Rules (Option A) only prevent errors but do not guide users or route records. Together, Flow and Approvals provide a seamless end-to-end automation for complex business requirements like expense management.

• Question 3:

  A Platform Administrator at Cloud Kicks has a request from the finance team that all won opportunities over a certain value must be checked for accuracy before the deal can be considered fully closed. The assigned finance team member, as well as the sellers' manager, both must sign off on the deal, with the manager doing so first. Then, the finance team member must sign off, for a total of up to three sign-offs per opportunity.

  How should the administrator address this request?

  A. Create a screen flow that runs anytime an opportunity is closed.
  B. Add a Lightning web component to the opportunity page to capture the details in an approval record.
  C. Create a quick action to send emails to both the manager and the finance team member.
  D. Create an approval process with specific steps.
  D. Create an approval process with specific steps.

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  Explanation

  To manage a structured, multi-step sign-off requirement like the one described by the finance team, the Approval Process is the standard and most effective tool. An approval process allows an administrator to define a sequence of "Approval Steps." In this scenario, Step 1 would be configured to route the request to the Seller's Manager. Only after the manager approves does the record move to Step 2, which would be configured to route the request to the specific Finance Team member. This ensures the "manager first" logic is strictly enforced. Approval processes also provide a native "Approval History" related list, which serves as a vital audit trail for the finance team to verify that all necessary signatures were obtained before the deal was finalized. Using a screen flow (Option A) or quick actions (Option C) would lack the built-in locking mechanism and formal status tracking that the Approval engine provides. A Lightning Web Component (Option

  B. would require significant custom coding for a process that is easily handled by standard "click-not-code" configuration.

• Question 4:

  Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen.

  How should the administrator configure the decision element?

  A. Use the equals operator and {!$GlobalConstant.True} as the value.
  B. Use the equals operator and "High Value Customer" as the value.
  C. Use the contains operator and {!$GlobalConstant.False} as the value.
  D. Use the contains operator and "HighValue Customer" as the value
  A. Use the equals operator and {!$GlobalConstant.True} as the value.

• Question 5:

  New Leads needs to be routed to the correct sales person based on the leadaddress.

  How should the administrator configure this requirement?

  A. Create formula field.
  B. Use lead assignment rules.
  C. Assign with an escalation rule.
  D. Configure a validation rule
  B. Use lead assignment rules.

• Question 6:

  Which two capabilities are considerations when marking a field as required in Object Manager? Choose 2 answers

  A. The field is not required to save records via the API on that object.
  B. The field is universally required to save a record on that object.
  C. The field is added to every page layout on that object.
  D. The field is optional when saving records via web-to-lead and web-to-case
  A. The field is not required to save records via the API on that object.
  B. The field is universally required to save a record on that object.

• Question 7:

  Cloud Kicks uses the standard Account Type field to indicate different account tiers. Users find this confusing, so management has asked that the field be changed to read "Tier" on the page layouts.

  How should a Platform Administrator implement this change?

  A. Edit the Type field and change the name.
  B. Use Rename Tabs and Labels.
  C. Build a custom field called Tier and delete Type.
  D. Create a global picklist value set.
  B. Use Rename Tabs and Labels.

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  Explanation

  To change the display name of a standard field (like "Account Type") globally across the entire organization, the correct tool is Rename Tabs and Labels in the Setup menu. This tool allows an administrator to modify the singular and plural labels for standard objects and the field labels for their standard fields. By renaming "Type" to "Tier," the change will be reflected on page layouts, in report column headers, and in list views. This is the preferred method because it preserves the underlying data and logic associated with the standard field.

  Option A is incorrect because standard field names cannot be edited in the "Fields and Relationships" menu.

  Option C is a destructive and complex process that would require data migration and could break existing reports or integrations.

  Option D does not address the label of the field itself.

• Question 8:

  An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer.

  Which two automation tools should the administrator use? Choose 2 answers

  A. process builder
  B. workflow Rule
  C. Field Update
  D. Outbound Message
  A. process builder
  C. Field Update

• Question 9:

  The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past.

  What should an administrator configure to meet this requirement?

  A. Assignment Rule
  B. Validation Rule
  C. Field-Level Security
  D. Approval Process
  B. Validation Rule

• Question 10:

  AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.

  What should the administrator configure to make it easier for teams to collaborate with the same customer?

  A. Enable and configure standard opportunity teams with splits.
  B. Enable account teams and show the users how to set up a default account team.
  C. Create a queue for each team and assign account ownership to the queue.
  D. Propose the users manually share all their accounts with their teammates.
  B. Enable account teams and show the users how to set up a default account team.