Salesforce ADM-201 Online Practice Questions and Exam Preparation

Salesforce ADM-201 Online Questions & Answers

• Question 261:

  A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on Campaign ROI by month and series.

  How should a Platform Administrator set up the Campaign to simplify reporting?

  A. Create individual Campaigns that all have the same name.
  B. Configure Campaign Member Statuses to record which event Members attended.
  C. Use Campaign Hierarchy where the monthly events roll up to a parent Campaign.
  D. Add different record types for the monthly event types.
  C. Use Campaign Hierarchy where the monthly events roll up to a parent Campaign.

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  Explanation

  To organize related marketing initiatives and simplify reporting, Salesforce utilizes Campaign Hierarchies. A hierarchy allows an administrator to link multiple campaigns together using the "Parent Campaign" field. In this scenario, the admin should create a "Parent" campaign to represent the entire networking series and then create individual "Child" campaigns for each monthly event. This structure provides two major benefits: it allows the sales rep to see the specific performance (ROI, members, responses) of a single monthly event, and it uses "Hierarchy Total" fields to automatically roll up all those metrics to the parent level. This provides a holistic view of the entire series' success without requiring complex manual calculations. Using the same name for campaigns (Option A) leads to data confusion, and while member statuses (Option B) are useful, they do not provide the structural "series vs. month" reporting required here. Campaign Hierarchy is the standard architectural approach for multi-touch or recurring marketing efforts.

• Question 262:

  Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department userswould like similar functionality on the case record without using the console.

  How should the administrator configure this request?

  A. Add the knowledge component to the page layout.
  B. Add the Knowledge component list to the page layout.
  C. Add the Knowledge related list to the page layout.
  D. Add the knowledge related list to the record page
  C. Add the Knowledge related list to the page layout.

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  Explanation

• Question 263:

  Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be rendered as Closed Lost.

  Which automation solution should a Platform Administrator use to implement this request?

  A. Flow Builder
  B. Outbound Message
  C. Flow Orchestration
  D. Quick Action
  A. Flow Builder

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  Explanation

  Flow Builderis the recommended tool for automating updates to multiple related records based on a change to a single record. A "Record-Triggered Flow" can be configured to execute whenever an Opportunity is updated to "Closed Won".

  The flow can then find all other Opportunities related to the same Account where the "IsClosed" field is false, and use anUpdate Recordselement to set their stage to "Closed Lost". Outbound Messages (Option B) are used for notifying external systems, not for internal data updates 31. Flow Orchestration (Option C) is designed for multi-user, complex business processes and would be overly complicated for this simple record update 32. Quick Actions (Option D) require a user to click a button, which does not meet the requirement for automatic rendering upon the stage change 33.

• Question 264:

  A Platform Administrator at Universal Containers needs an automated way to delete records based on field values.

  Which automated solution should the administrator use?

  A. Flow Builder
  B. Automation Studio
  C. Mass Delete Records
  D. Flow Orchestration
  A. Flow Builder

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  Explanation

  Flow Builder is the standard and most versatile tool for performing automated data maintenance, including the deletion of records. A "Schedule-Triggered Flow" can be configured to run at specific intervals (e.g., daily at midnight) to find records that meet certain criteria-such as Leads that have been "Unqualified" for over a year-and use the "Delete Records" element to remove them from the system. While the "Mass Delete Records" tool (Option C) exists in the Setup menu, it is a manual administrative tool and cannot be scheduled or fully automated based on complex field-level logic. Automation Studio (Option B) is a Marketing Cloud tool, not a core Salesforce platform feature for record management. Flow Orchestration (Option D) is used for complex, multi-user business processes rather than simple data cleanup tasks. Therefore, for recurring, criteria-based record deletion, Flow Builder is the recommended solution.

• Question 265:

  Which tool should an administrator use to review recent configuration changes made in their org?

  A. Critical Updates
  B. Debug logs
  C. Setup Audit Trail
  D. Field History Tracking
  C. Setup Audit Trail

• Question 266:

  Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?

  A. Object Permissions
  B. App Permissions
  C. Pig wide Defaults
  D. Tab Settings
  D. Tab Settings

• Question 267:

  Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.

  Which feature meets this requirement?

  A. Key Deals
  B. Big Deal Alerts
  C. Activity Timeline.
  D. Performance chart.
  B. Big Deal Alerts

• Question 268:

  A Platform Administrator at Cloud Kicks is setting up a new Salesforce instance. The business requirements mandate that the marketers are given access to opportunities in order to maintain the campaign relationships on each opportunity.

  The administrator decides to assign the Marketing User profile.

  What should the administrator do next to achieve this requirement?

  A. Edit the object permissions to include Opportunity.
  B. Add a custom permission set to include Opportunity.
  C. Edit the role to enable Sales access.
  D. Configure the assigned apps to include Opportunity.
  A. Edit the object permissions to include Opportunity.

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  Explanation

  Profiles in Salesforce serve as the foundation for what a user can "do" with records, specifically defining Object-Level Security (Create, Read, Edit, Delete permissions). The standard Marketing User profile typically does not include full "Edit" access to the Opportunity object by default, as marketing roles are traditionally focused on Leads and Campaigns. To fulfill the requirement of allowing marketers to maintain campaign relationships on Opportunities, the administrator must ensure the profile has the necessary object permissions. If the organization is using a custom profile based on the Marketing User template, the admin should edit the object permissions directly on that profile to include "Read" and "Edit" for Opportunities. This allows the marketers to view the records and update the "Primary Campaign Source" field. While a Permission Set could also grant this access, the question implies the admin is currently configuring the profile itself.

  Adjusting the profile's object permissions is the direct way to align the user's capabilities with the business's functional requirements.

• Question 269:

  An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.

  What Should the administrator do to prevent unauthorized access to Salesforce?

  A. Disable TLSrequirements for sessions.
  B. Enable multi factor authentication
  C. Customize organization wide default
  D. Enable caching and autocomplete on login page
  B. Enable multi factor authentication

• Question 270:

  The administrator at Universal Container has created two objects: Containers_cPurchase_c, Management has requested that all container records display on purchase records in Salesforce.

  Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?

  A. Roll-Up Summary field
  B. Formula field
  C. Master-detail field
  D. Lookup field
  D. Lookup field