Salesforce ADM-201 Online Practice Questions and Exam Preparation

Salesforce ADM-201 Online Questions & Answers

• Question 151:

  Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard.

  What are the two reasons this is likely to occur? Choose 2 answers

  A. The report needs to be refreshed.
  B. The dashboard needs to be refreshed.
  C. The current user does not have access to the report folder.
  D. The running dashboard user and viewer have different permissions.
  B. The dashboard needs to be refreshed.
  D. The running dashboard user and viewer have different permissions.

• Question 152:

  Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.

  How should an administrator meet this requirement?

  A. Update page layout assignments.
  B. Define multiplerecord types.
  C. Assign Lightning pages as app default.
  D. Create different user profiles.
  C. Assign Lightning pages as app default.

• Question 153:

  Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.

  Which Solution Should be administrator suggest to meet this requirement?

  A. Prebuilt Quick Texts
  B. Prebuilt Email Templates.
  C. Prebuilt Flow Templates.
  D. Prebuilt Auto-Responses.
  B. Prebuilt Email Templates.

• Question 154:

  An administrator is building a Lightning app and sees a message that a My Domain must be set up first.

  What should the administrator take into consideration when enabling My Domain?

  A. Single sign-on must be disabled priorto implementing My Domain.
  B. The login for all internal and external users changes to the My Domain login
  C. A deployed My Domain is irreversible and renaming is unavailable.
  D. The URL instance for a My Domain stays the same for every release
  B. The login for all internal and external users changes to the My Domain login

• Question 155:

  Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.

  Which feature shouldan administrator configure to meet this requirement?

  A. Case Scheduled Reports.
  B. Case Dashboard Refreshes.
  C. Case Escalation Rules.
  D. Case Assignment Rules.
  C. Case Escalation Rules.

• Question 156:

  A Platform Administrator at Cloud Kicks is trying to set up a new user but receives an error about a duplicate username when trying to save the user record.

  What is causing this error to happen?

  A. The username was not configured in the format of an email address.
  B. The email address and username must be unique across all Salesforce orgs.
  C. The username must be unique across all Salesforce orgs.
  D. The username has a restricted domain name within it.
  C. The username must be unique across all Salesforce orgs.

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  Explanation

  In the Salesforce architecture, the Username is a globally unique identifier4949. This means that once a username (e.g., [email protected]) is used in any Salesforce organization (including production, sandboxes, and developer editions), it cannot be used again in any other organization worldwide. This often causes confusion because while an Email Address can be reused across multiple Salesforce users and orgs, the Username must remain distinct 51. If an administrator receives a duplicate username error, it means the desired username is already taken by a user in another instance of Salesforce. 54Option A is incorrect because usernames must be in email format, but they don't have to be a valid functioning email. Option B is incorrect because only the username has this global uniqueness requirement, not the email address.

• Question 157:

  The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.

  How should the screen flow be distributed?

  A. Page Layout
  B. Component Filter
  C. Lightning page
  D. Home page
  C. Lightning page

• Question 158:

  The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.

  Which two options shouldan administrator use to meet this requirement? Choose 2 answers

  A. Add to manual sharing list
  B. Assign permission set group to Users
  C. Create a Permission Set
  D. Edit organization-wide defaults
  B. Assign permission set group to Users
  C. Create a Permission Set

• Question 159:

  Which three items are available in the mobile navigation menu? Choose 3 answers

  A. Lightning App Pages
  B. Lightning Home Page
  C. Chatter
  D. Utility Bar
  E. Dashboards
  A. Lightning App Pages
  C. Chatter
  E. Dashboards

• Question 160:

  What are three characteristics of a master-detail relationship?

  A. Each object can have up to five master-detail relationships.
  B. Permissions for the detail record are set independently of the master.
  C. Roll-up summaries are supported in master-detail relationships.
  D. The master object can be a standard or custom object.1
  E. The owner field on the detail records is the owner of the master record.2
  C. Roll-up summaries are supported in master-detail relationships.
  D. The master object can be a standard or custom object.1
  E. The owner field on the detail records is the owner of the master record.2

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  Explanation

  A Master-Detail Relationship has several defining traits:5

  Roll-up Summaries:This relationship is the only one that allows the Master record to summarize data (sum, count, min, max) from its Detail records (Option C). Object Types:The Master can be either a standard object (like Account) or a custom object (Option D).

  Ownership and Security: The Detail record inherits its owner from the Master record, and as such, there is no "Owner" field on the Detail record (Option E). Additionally, the detail record's security and sharing settings are inherited from the master, meaning permissions are not independent (negating Option B). Option A is incorrect because an object can only have a maximum of two master-detail relationships.