Salesforce ADM-201 Online Practice Questions and Exam Preparation

Salesforce ADM-201 Online Questions & Answers

• Question 171:

  Cloud Kicks has asked the administrator to test a new screen flow that create contacts.

  What are two key components of testing the flow? Choose 2 answers

  A. Set Up a flow interview to test the flow.
  B. Runthe flow using it to create contacts.
  C. Use Debug to test the flow in Flow Builder.
  D. Test the flow in a sandbox.
  B. Runthe flow using it to create contacts.
  C. Use Debug to test the flow in Flow Builder.

• Question 172:

  Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.

  Which automation solution should an administrator use to meet this request?

  A. Lightning Web Component
  B. Approval Process
  C. Workflow Field Update
  D. Process Builder
  D. Process Builder

• Question 173:

  DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.

  Whichtwo solutions should an administrator use to meet this request? Choose 2 answers

  A. Web-to-Case
  B. Case Escalation
  C. Case Queues
  D. Email-to-Case
  A. Web-to-Case
  D. Email-to-Case

• Question 174:

  Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract ValueField.

  What feature should an administrator use to meet this request?

  A. Detail Column
  B. Bucket Column
  C. Group Rows
  D. Filter Logic
  B. Bucket Column

• Question 175:

  Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.

  Which two options should be added to the Lightning record pages to achieve this? Choose 2 answers

  A. Custom Component
  B. Highlight Panel
  C. Action and Recommendations
  D. Component Visibility Filter
  E. Rich Text Area
  A. Custom Component
  D. Component Visibility Filter

• Question 176:

  An administrator at UniversalContainers has been asked to prevent users from accessing Salesforce from outside of their network.

  What are two considerations for this configuration? Choose 2 answers

  A. IP address restrictions are set on the profile or globally for the org.
  B. Users canchange their password to avoid login IP restrictions.
  C. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
  D. Single sign-on will allow users to log in from anywhere.
  A. IP address restrictions are set on the profile or globally for the org.
  C. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.

• Question 177:

  Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.

  Which tool should an administrator use to meet this requirement?

  A. Opportunity Processes
  B. Dynamic Forms
  C. Path Key fields
  D. Workflow Rules
  C. Path Key fields

• Question 178:

  Cloud Kicks is concerned that not everyone on the sales team is entering key data into accounts and opportunities that they own. Also, the team is concerned that if the key information changes, it does not get updated in Salesforce. A Platform Administrator wants to get a better understanding of their data quality and record completeness.

  What should the administrator do to accomplish this?

  A. Explore AppExchange for data quality and record completeness solutions.
  B. Create a report for Accounts and Opportunities highlighting missing data.
  C. Subscribe the sales reps to a monthly report for accounts and opportunities.
  D. Configure the key fields as required fields on the page layout.
  B. Create a report for Accounts and Opportunities highlighting missing data.

  ---

  Explanation

  The administrator's goal is togain a better understandingof current data quality and record completeness issues in Accounts and Opportunities. Creating reports (or dashboards) that highlight blank or missing key fields-using filters like "Field equals (blank)" or formula fields to flag incompleteness-directly assesses the existing data by showing which records lack required information. Why B is correct: Salesforce Trailhead modules on data quality emphasize using reports and dashboards (e.g., Account, Contact & Opportunity Data Quality Dashboard) to identify missing fields and measure completeness before implementing fixes.

  Why not the others

  A: Exploring AppExchange apps is useful for advanced or ongoing solutions but skips the initial assessment step.

  C: Subscribing reps to reports helps with awareness but doesn't provide the admin with an overview of data quality.

  D: Making fields required prevents future issues but doesn't reveal current missing data or outdated records. This approach aligns with Salesforce best practices: assess data quality first through reporting, then enforce improvements.

• Question 179:

  A Platform Administrator created a new prompt template and is testing it. Every time the administrator tests the template, it gives a different response.

  Why is the prompt template giving different responses each time it' s run?

  A. Prompt Builder caches the large language model's response, so the prompt is only sent once for every template the administrator creates.
  B. Every time the administrator runs a prompt template in Prompt Builder, it creates a unique call to the large language model.
  C. The prompt is only sent to the large language model after the administrator deploys the template to a live agent, not when the prompt is run in the builder.
  D. Prompt Builder runs a simulated call to the large language model to save on costs, so the prompt is never sent to the actual model.
  B. Every time the administrator runs a prompt template in Prompt Builder, it creates a unique call to the large language model.

  ---

  Explanation

  Generative AI models are inherently probabilistic, meaning they do not produce the exact same output every time, even when given the same input. When a Platform Administrator uses the Prompt Builder to test a template, each "Preview" or "Test" execution initiates a fresh, unique call to the Large Language Model (LLM). Because the LLM considers a range of linguistic possibilities and probabilities for each word it generates, the resulting text will vary slightly (or significantly) with each iteration. This behavior is expected and is a core characteristic of generative AI. To ensure consistent and high-quality results, administrators must refine their instructions to be as specific as possible, narrowing the LLM's range of creative interpretation. Options A, C, and D are incorrect because the Prompt Builder is designed to provide real-time feedback from the actual LLM to help administrators debug and perfect the prompt's logic before it is deployed to end-users or agents.

• Question 180:

  Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.

  Howshould the administrator configure the policies in my domain settings?

  A. Set the login policy to require login from https://nto.my.salesforce.com
  B. Set the Redirect policy to Do Not redirect.
  C. Set the redirect policy to Redirect with a warning to the same page within the domain.
  D. Set the login policy to prevent login from https://login.salesforce.com
  C. Set the redirect policy to Redirect with a warning to the same page within the domain.