Cisco 840-425 Online Practice Questions and Exam Preparation

Cisco 840-425 Online Questions & Answers

• Question 81:

  Which three options are the main areas where customers will see the benefits for their investment? (Choose three.)

  A. Demand
  B. Payroll
  C. Operations
  D. Supply
  E. Business
  A. Demand
  D. Supply
  E. Business

• Question 82:

  Which two options are true regarding chargeback and showback? (Choose two.)

  A. Chargeback is an internal billing mechanism where departments directly pay for their consumption of IT services.
  B. Showback is an internal billing mechanism where departments directly pay for their consumption of IT services.
  C. Chargeback provides departments with visibility to their consumption of IT services but do not directly pay for the services.
  D. Showback provides departments with visibility to their consumption of IT services but do not directly pay for the services.
  A. Chargeback is an internal billing mechanism where departments directly pay for their consumption of IT services.
  D. Showback provides departments with visibility to their consumption of IT services but do not directly pay for the services.

• Question 83:

  Which LoB focuses primary on growth, profit, people, and cash assets?

  A. Sales
  B. Finance
  C. Senior Leadership
  D. Customer Services
  C. Senior Leadership

• Question 84:

  Which task is part of the Qualification phase of the Cisco Integrated Sales Process?

  A. Define customer business issue.
  B. Preliminary solution aligned to business issue.
  C. Customer budget enquiry.
  D. Customer approves solution design.
  B. Preliminary solution aligned to business issue.

• Question 85:

  Which option is a benefit of technology adoption?

  A. Customer realizes the benefits stated by Cisco and the partner during the negotiation phase.
  B. Customer gets to replace their old systems and solutions.
  C. Adoption increases sales.
  D. Customer pays only when the technology is adopted.
  A. Customer realizes the benefits stated by Cisco and the partner during the negotiation phase.

• Question 86:

  Which option is the recommended scope for a work package?

  A. three business capabilities
  B. one technical subsystem
  C. one major business capability
  D. no recommended size
  C. one major business capability

• Question 87:

  Which two options are reasons why we are seeing increasing levels of business-led change? (Choose two.)

  A. Because IT solutions are going through a trend of decreasing costs.
  B. Because business requirements are changing rapidly.
  C. Because the technology led change is too expensive.
  D. Because of the disruption created by the megatrends: cloud, mobility, big data, video.
  B. Because business requirements are changing rapidly.
  C. Because the technology led change is too expensive.

• Question 88:

  Which option describes the recommended process for managing service improvement?

  A. Define what you should measure; Gather, process and analyze the data; Present the information for management decision making; Implement corrective action.
  B. Take measurements; Make one or more corrective actions; Take new measurements.
  C. Determine requirements; Gather data; Analyze problems; Report on outcomes.
  D. Determine requirements; Gather data and analyze data; Take corrective actions; Present management report on outcomes.
  A. Define what you should measure; Gather, process and analyze the data; Present the information for management decision making; Implement corrective action.

• Question 89:

  Which statement about how Business Model Canvas diagrams are a useful tool is true?

  A. They depict the operating procedures for system management.
  B. They establish a consensus view among customer executives about the organization strategy and major processes.
  C. They decompose the processes for a single department.
  D. They identify the bottlenecks within a customer service process.
  B. They establish a consensus view among customer executives about the organization strategy and major processes.

• Question 90:

  Which three options are potential customer benefits of agreeing regular, formal, follow up meetings post implementation? (Choose three.)

  A. Improved alignment of project to KPIs
  B. Higher quality security management
  C. Increased ability to mitigate risk
  D. Enhanced end user support services
  E. Improved responsiveness to changes in required business outcomes
  F. Focus on solutions
  A. Improved alignment of project to KPIs
  C. Increased ability to mitigate risk
  E. Improved responsiveness to changes in required business outcomes