Cisco 840-425 Online Practice Questions and Exam Preparation

Cisco 840-425 Online Questions & Answers

• Question 91:

  Which option is the best description for NPV?

  A. The adoption of licensed third-party solutions and services may result in a lower NPV.
  B. The NPV takes into consideration the direct and indirect costs of maintaining technology solutions and services.
  C. NPV is factored into the ROI calculation.
  D. The opportunity to reduce NPV is a measureable business outcome and benefit to the customer business.
  E. The NPV of technology solutions and services indicates the monetary value that those solutions bring to the business.
  E. The NPV of technology solutions and services indicates the monetary value that those solutions bring to the business.

• Question 92:

  Which option can assist with determining technology requirements arising from a customer initiative to implement a business process improvement?

  A. Create a Use Case diagram to model the improved business process and from this determine what technology is required.
  B. Use the Business Motivation Model to analyze business and technology requirements for a given initiative.
  C. Undertake an Ishikawa Analysis to determine root causes and determine how technology can resolve these issues.
  D. Perform a gap analysis between "as-is" and "to-be" states to determine what technology will be required.
  D. Perform a gap analysis between "as-is" and "to-be" states to determine what technology will be required.

• Question 93:

  Which action is the recommended way to describe business unit benefits from upgrading a customer's 2-year old network?

  A. Highlight the improved response time and service level possible.
  B. Relate the increase in reliability and performance to the impact on business activities that are supported by the network.
  C. Describe how the capacity upgrade allows the customer to reduce support headcount within the IT organization.
  D. Focus on the unique aspects of Cisco advanced technology, as compared with the customer's current network.
  B. Relate the increase in reliability and performance to the impact on business activities that are supported by the network.

• Question 94:

  Which statement describes a benefit of using SWOT analysis?

  A. It allows you to confirm the status of a customer's specific improvement initiatives.
  B. It helps you gain a broader perspective about the customer's strategic situation.
  C. It allows the IT organization to show business leaders that they understand service-level impacts on financial results.
  D. It provides a snapshot of the industry forces, competitors, suppliers, and market leaders.
  B. It helps you gain a broader perspective about the customer's strategic situation.

• Question 95:

  Which action should be done when you present the business case to stakeholders?

  A. Focus mainly on near-term investments and leave discussion about rollout until after a pilot is complete.
  B. Give a comprehensive picture of the costs, benefits, and considerations that the customer should think about.
  C. Ask the IT executive to publicly commit their support for your recommendation.
  D. Be cautious when you discuss the risks that the organization should consider to gain support without raising possible challenges.
  B. Give a comprehensive picture of the costs, benefits, and considerations that the customer should think about.

• Question 96:

  Which option best reflects information that must be captured before you create the business case?

  A. customer's budget and expectations for ROI
  B. estimate of investment required: initial investment, recurring for each period, and specific to a project or component
  C. assessment of the customer's procurement process
  D. detailed analysis of cost savings that results from a pilot
  B. estimate of investment required: initial investment, recurring for each period, and specific to a project or component

• Question 97:

  Which three options are the features that a KPI must have in order to comply with customer expectations? (Choose three.)

  A. Specific Purpose
  B. Measurable
  C. Achievable
  D. Fair
  E. Understandable
  F. Logical
  A. Specific Purpose
  B. Measurable
  C. Achievable

• Question 98:

  Which action should you take when you analyze financial and non-financial factors for a business case?

  A. Remain objective, using facts where possible and assumptions where needed.
  B. Use assumptions for financial items more heavily, but leave nonfinancial items more general.
  C. Ask the customer business executive to sign off on nonfinancial factors because the IT department typically has limited impact on them.
  D. Limit communications to only a few nonfinancial factors because they are of little impact on a decision.
  A. Remain objective, using facts where possible and assumptions where needed.

• Question 99:

  Which statement about implementation timelines is true?

  A. They should allow for the shortest total project elapsed time, regardless of risk.
  B. They should have a good balance across a variety of business groups.
  C. The timing should be realistic, given the scope, budget, risk, and potential benefits.
  D. The duration should be set by a single executive sponsor so that accountability is easiest to determine.
  C. The timing should be realistic, given the scope, budget, risk, and potential benefits.

• Question 100:

  Which three options are factors you have to take into account when identifying solutions and services in the context of the customer's industry vertical to meet their outcomes? (Choose three.)

  A. Technology consumption across verticals differs.
  B. Business outcomes are the same for most of the industry verticals.
  C. The regulatory requirements impede Cisco from participating in government bids.
  D. The value proposition has to be aligned to the nature of the business.
  E. Sales approach and sales cycle differs across industry verticals.
  A. Technology consumption across verticals differs.
  D. The value proposition has to be aligned to the nature of the business.
  E. Sales approach and sales cycle differs across industry verticals.