Cisco 840-425 Online Practice Questions and Exam Preparation

Cisco 840-425 Online Questions & Answers

• Question 11:

  Which action should be done to assess training needs?

  A. Ask mangers if their employees need new skills.
  B. Look at prior problem tickets.
  C. Conduct interviews with people who represent major user roles.
  D. Identify where the system is most confusing to use.
  C. Conduct interviews with people who represent major user roles.

• Question 12:

  When you rate the severity of technical constraints, which action should you take for an unexpected obstacle?

  A. Resolve the obstacle as soon as possible to reduce the likelihood that a customer uncovers this new information.
  B. Assess the impact on the solution implementation and benefits to the customer, and then explain the situation in context of the big picture.
  C. Note the obstacle for attention in the next phase of work.
  D. Identify ways to address the problem and choose the lowest cost, fastest option available.
  B. Assess the impact on the solution implementation and benefits to the customer, and then explain the situation in context of the big picture.

• Question 13:

  Which option describes a reason to document the benefits and risks expected from a business case?

  A. to have a basis for the project manager's performance rating
  B. to have a consistent basis for judging the effectiveness of a solution
  C. so that everyone has common understanding of problems that are likely to occur with the first release
  D. to give the project sponsor a basis to support additional funding for deployment on a larger scale
  B. to have a consistent basis for judging the effectiveness of a solution

• Question 14:

  Why is it important for a Business Value Specialist to identify customer goals?

  A. To define SMART objectives.
  B. To establish an action plan.
  C. To define times and responsibilities.
  D. To analyze risks and a mitigation plan.
  A. To define SMART objectives.

• Question 15:

  Which two options are indirect financial benefits of the outcome-based sales? (Choose two.)

  A. Increased NPV.
  B. Lower project costs.
  C. Process efficiencies.
  D. Faster time to market for new solutions.
  C. Process efficiencies.
  D. Faster time to market for new solutions.

• Question 16:

  Which three pre-requisites are needed to have KPIs provide information regarding progress on reaching goals? (Choose three.)

  A. To have analyzed the mission
  B. To have identified the stakeholders
  C. To have defined goals
  D. To have developed a CANVAS
  E. To have established deadlines
  F. To have had follow up meetings
  A. To have analyzed the mission
  B. To have identified the stakeholders
  C. To have defined goals

• Question 17:

  How does IT contribute to facilitate the creation of a business strategy?

  A. By developing applications that represent a broad competitive advantage.
  B. With solutions that have unique functionality, focused in every area of the business.
  C. contracting services that help reduce costs and optimize the budget.
  D. using robust technology solutions throughout the organization.
  D. using robust technology solutions throughout the organization.

• Question 18:

  Which statement about Partner capabilities combined with Cisco solution elements is true?

  A. They are a recommended way to reduce solution cost.
  B. They are a required element for proposals that involve implementation of the solution.
  C. They are a recommended way to lower risk, by retaining scope of effort within the control of Cisco or the Partner.
  D. They provide a way to meet customer or industry-specific needs, beyond the general Cisco core offerings.
  D. They provide a way to meet customer or industry-specific needs, beyond the general Cisco core offerings.

• Question 19:

  Which option is a way to validate that you have established credibility with a business executive?

  A. Ask an IT stakeholder to inquire with the executive on your behalf.
  B. Brainstorm with the internal team to get feedback from peers.
  C. Ask the executive whether you could join a future staff meeting and present for 15 minutes.
  D. Offer to show the executive a demonstration of the latest security software.
  C. Ask the executive whether you could join a future staff meeting and present for 15 minutes.

• Question 20:

  Which statement describes the recommended level of detail for analysis when you first identify Cisco Architectures and Smart Solutions that could meet business needs?

  A. A fine level of detail, to provide the most information for benefits determination.
  B. A high level, with focus on the major architectural or Smart Solution elements that provide significant benefit.
  C. A high level for architectures and low level of detail for Smart Solutions.
  D. There is no recommended level of detail. Do the analysis as based on the skills and knowledge of the account team.
  B. A high level, with focus on the major architectural or Smart Solution elements that provide significant benefit.