Cisco 820-424 Online Practice Questions and Exam Preparation

Cisco 820-424 Online Questions & Answers

• Question 71:

  How does a business outcomes-led approach help to ensure the relevance of Cisco and Partner solutions and services?

  A. By focusing on features rather than on business relevance, advantages or benefits.
  B. By focusing on business relevance rather than on features, advantages or benefits.
  C. By focusing on advantages rather than on features, business relevance or benefits.
  D. By focusing on benefits rather than on features, advantages or business relevance.
  B. By focusing on business relevance rather than on features, advantages or benefits.

• Question 72:

  Which of the following threeassessment factors are used to determine the technical value of the business case? (Choose three.)

  A. Solution portability
  B. Business value
  C. Lifecycle management
  D. Maintenance policies
  E. Interoperability
  F. Accountability
  A. Solution portability
  D. Maintenance policies
  E. Interoperability

• Question 73:

  Which option describes the second step of the outcome-based sales approach that Cisco uses?

  A. Gather what you know about the customer.
  B. Assemble your sales team arid determine your objectives.
  C. Get a lead and find a customer who may be interested.
  D. Meet with your customer to prioritize their business care-abouts.
  C. Get a lead and find a customer who may be interested.

• Question 74:

  At which stage of the project should key performance indicators be set?

  A. After the pilot has been successfully conducted
  B. Post implementation
  C. After the critical success factors have been agreed
  D. After the design has been finalized
  A. After the pilot has been successfully conducted

• Question 75:

  Which is true regarding mapping solutions and capabilities?

  A. You should prioritize those capabilities for which Cisco has the biggest competitive advantage over other IT firms.
  B. You should focus your time and the customer's attention on a few capabilities that make a strong impact.
  C. You should ask the customer's IT leader to identify which capabilities they need more details about in order to plan installation activities.
  D. You should allocate your project efforts so you can promote the highest number of solution features in a recommendation to the customer.
  B. You should focus your time and the customer's attention on a few capabilities that make a strong impact.

• Question 76:

  Why would an investment analyst report be a good source of company information?

  A. It will likely give you an inside track on internal management relationships
  B. You will find company-endorsed estimates of product level sales growth
  C. It can complement company-published data and give you insight for discovery
  D. This will report the customer's actual IT expenditures for hardware, software, services
  C. It can complement company-published data and give you insight for discovery

• Question 77:

  Which two options are generally part of the process for creating an implementation roadmap? (Choose two )

  A. consider inter-dependencies of each building block
  B. create a detailed bill of materials
  C. break down the project into solution building blocks
  D. Develop a stakeholder analysis
  B. create a detailed bill of materials
  D. Develop a stakeholder analysis

• Question 78:

  Which three options are potential customer benefits of an outcome-based sales approach? (Choose three.)

  A. Alignment of technology to business needs
  B. Better quality security policy
  C. Increased ability to mitigate risk
  D. Enhanced end user support services
  E. Improved financial control over technology spending
  F. Focus on solutions
  A. Alignment of technology to business needs
  C. Increased ability to mitigate risk
  E. Improved financial control over technology spending

• Question 79:

  What is an example of a financial benefit?

  A. A result that is more important to Senior Executives than mid-level managers.
  B. Estimates of value for which the customer finance executive has given you written evidence of agreement.
  C. The highest priority impacts available to customers from implementing an IT solution.
  D. Estimates of monetary value which the customer could realize after paying for the solution costs.
  D. Estimates of monetary value which the customer could realize after paying for the solution costs.

• Question 80:

  Which option is recommended by Cisco as an element of a Business Case?

  A. Bill of Materials
  B. Solution Design
  C. Stakeholder Analysis
  D. Business Impact
  D. Business Impact