Cisco 820-424 Online Practice Questions and Exam Preparation

Cisco 820-424 Online Questions & Answers

• Question 161:

  Which two options are commonly used to help calculate the size of an identified risk? (Choose two.)

  A. complexity of solution
  B. frequency of occurrence
  C. number of dependencies
  D. level of impact
  E. number of diagnostic steps
  B. frequency of occurrence
  D. level of impact

• Question 162:

  How can a customer-centric business model design help uncover new business opportunities?

  A. It can uncover inefficient processes which the organization may be able to make more efficient through the use of technology.
  B. It allows the organization to focus more on its sales and marketing strategy.
  C. It assists with understanding how technology relates to the products and services that the organization provides.
  D. It can uncover new or additional customer needs for which the organization may be able to innovate new products and services.
  D. It can uncover new or additional customer needs for which the organization may be able to innovate new products and services.

• Question 163:

  Which two options are categories for risk? (Choose two.)

  A. regulatory
  B. financial
  C. conditional
  D. physical
  B. financial
  C. conditional

• Question 164:

  Which two options show how regular post-implementation business reviews with the customer assist with governance best practice? (Choose two.)

  A. by providing a forum for learning about new or changed business requirements
  B. by providing a forum for selling additional products and services
  C. by providing a way to regularly review actual performance against targets set and (if necessary) agree mitigating actions
  D. by providing a way to develop and enhance the relationship with the customer's business and technical decision makers
  A. by providing a forum for learning about new or changed business requirements
  C. by providing a way to regularly review actual performance against targets set and (if necessary) agree mitigating actions

• Question 165:

  Which two options may inhibit organizational change and adoption'? (Choose two.)

  A. A culture that embraces change
  B. Tangible and well defined benefits
  C. Benefits are hard to understand
  D. Business requirements are complex
  C. Benefits are hard to understand
  D. Business requirements are complex

• Question 166:

  Which of the following should you do when defining assumptions?

  A. Be comfortable proposing a solution with any level of risk, since you can cover potential downside with an assumption.
  B. Identify the data or decisions which could raise the likelihood that the statement comes true.
  C. Ensure each assumption about a business benefit clearly ties with a single IT capability.
  D. Identify only those items which relate to the first phase of an implementation.
  B. Identify the data or decisions which could raise the likelihood that the statement comes true.

• Question 167:

  Which two options describe the qualities of a transactional leadership style? (Choose two.)

  A. Democratic in nature
  B. Leader provides rewards and incentives
  C. Involves high level of communication
  D. Motivate through encouragement
  A. Democratic in nature
  B. Leader provides rewards and incentives

• Question 168:

  The business value approach helps you to do what?

  A. Ensure that requirements gathering takes the smallest possible resource and time
  B. Use various techniques to add value through the discovery process
  C. Bring sales opportunities earlier into the customer business roadmap, to avoid risks from possible budget cuts
  D. Increase revenue and profit, by bundling services instead of using customer staff for implementation work
  B. Use various techniques to add value through the discovery process

• Question 169:

  Which is an example of 'solution benefits described in business terms'?

  A. A network upgrade can reduce outages by 10-15%
  B. By using remote experts during selling, the customer can add $10M to quarterly revenue
  C. IT staff can be redeployed to projects delayed due to resource constraints
  D. A new security policy can reduce risk of a cyber attack on the company's network infrastructure
  B. By using remote experts during selling, the customer can add $10M to quarterly revenue

• Question 170:

  Which of the following statements is true?

  A. You should avoid discussion of 3rd party products or services, when exploring possible solutions with the customer.
  B. TOGAF ADM is a standard framework to assess IT quality and productivity.
  C. Value chain analysis is the preferred method to assess customer sensitivity to price increases.
  D. Both Cisco and partner capabilities should be considered as viable candidates for inclusion in a solution design.
  D. Both Cisco and partner capabilities should be considered as viable candidates for inclusion in a solution design.