Cisco 820-424 Online Practice Questions and Exam Preparation

Cisco 820-424 Online Questions & Answers

• Question 91:

  Which three options are Building Blocks within the Business Model Canvas? (Choose three.)

  A. Customer Segments
  B. Cash Flows
  C. Key Customers
  D. Customer Relationships
  E. Key Partners
  F. Partner Relationships
  A. Customer Segments
  D. Customer Relationships
  E. Key Partners

• Question 92:

  What is a gap analysis used to identify?

  A. Capabilities which the customer does not have today, but needs to fulfill business goals
  B. A customer network's capacity difference vs. the highest possible with advanced technology
  C. The number of connections that can be supported with the existing wireless infrastructure
  D. The year-to-date over-run in a customer's IT actual spending vs. budget
  A. Capabilities which the customer does not have today, but needs to fulfill business goals

• Question 93:

  A Line of Business executive wants to gain their team's support for a new approach to customer service. What does a Business Model Canvas help them convey?

  A. Target state capabilities
  B. The company's current value chain
  C. A prioritized list of current pain points
  D. Best practice metrics and industry benchmarks
  A. Target state capabilities

• Question 94:

  What should you do in identifying solutions that fulfill the capability needs of the customer?

  A. First, look at the features available and then identify whether these exist in an available solution.
  B. First, identify the relevant Cisco architectures and potential solutions. Next, move on to features.
  C. Include only those offerings which the customer has requested information on in the past.
  D. Place the most attention on new ideas or needs which have recently come up in project brainstorming sessions.
  B. First, identify the relevant Cisco architectures and potential solutions. Next, move on to features.

• Question 95:

  Which option is an operational outcome?

  A. availability of end-user support
  B. better quality management decision-making
  C. standardized tools and processes
  D. increased quality of service for managers
  C. standardized tools and processes

• Question 96:

  Which option is used to describe organizations that are less comfortable with technology and may have some skepticism towards it?

  A. Early adopters
  B. Late majority
  C. Early majority
  D. Laggards
  B. Late majority

• Question 97:

  Which two are parts of an implementation strategy? (Choose two.)

  A. Identification of business constraints
  B. Refinement and validation of dependencies
  C. Troubleshooting tips for server installation
  D. Criteria for selection of tools to document documenting operating processes
  E. Analysis of available networking bandwidth
  A. Identification of business constraints
  B. Refinement and validation of dependencies

• Question 98:

  Which option describes a key performance indicator?

  A. A measurement that shows whether the activity has achieved its core purpose
  B. Any measurement taken for management reporting purposes
  C. Performance estimates based upon historical data
  D. Any measurement taken to determine a performance level
  A. A measurement that shows whether the activity has achieved its core purpose

• Question 99:

  Which option provides best practice guidance for implementing a governance process for technology implementation?

  A. SWOT
  B. TOGAF
  C. ITIL
  D. PMP
  B. TOGAF

• Question 100:

  Which is the preferred aid to help you structure discovery meetings with customers?

  A. IT cost analysis
  B. Business case for the last two proposals
  C. Strategic question Asking Framework
  D. An article with a checklist showing advantages of your product vs. competitors
  C. Strategic question Asking Framework