820-424 Exam Details

  • Exam Code
    :820-424
  • Exam Name
    :Selling Business Outcomes Specialists
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :173 Q&As
  • Last Updated
    :Dec 08, 2021

Cisco 820-424 Online Questions & Answers

  • Question 61:

    Which three options are recommended as steps in the seven step business process improvement process? (Choose three.)

    A. Decide how to present the data
    B. Define what you should measure
    C. Take short, medium and long term measurements
    D. Analyze the data
    E. Authorize a responsible project manager
    F. Gather the data

  • Question 62:

    Which three options are business benefits that may be realized from the implementation of business outcomes focused technology intervention? (Choose three.)

    A. Reduced time to market for new products
    B. Reduced number of servers required in the data
    C. Reduced technology management overhead
    D. Improved customer relationships
    E. Improved communications between departments
    F. An increase in the proportion of services delivered in the cloud

  • Question 63:

    What two key factors should you consider when determining business objectives and desired outcomes? (Choose two.)

    A. Business priorities and goals
    B. Cisco architectures and smart solutions
    C. Cisco validated designs
    D. Critical success factors and key performance indicators
    E. Cisco and partner professional services offerings

  • Question 64:

    Which Business Model Canvas building block should be considered when determining relevant markets?

    A. value propositions
    B. primary activities
    C. customer segments
    D. customer relationships

  • Question 65:

    Which three options are examples of operational outcomes? (Choose three.)

    A. Availability of end user support
    B. Increased quality of service for managers
    C. Standardized tools and processes
    D. Better quality management decision making
    E. Increased automation
    F. Increased infrastructure resiliency

  • Question 66:

    What should a business case executive summary contain?

    A. Contractual terms of a maintenance agreement
    B. Rationale for choosing a model of network hardware
    C. Overall intent behind solutions and a statement of benefits and costs
    D. Name of customer manager recommended to be accountable for delivering business case results

  • Question 67:

    Which option describes a dependency?

    A. the reliance of one component on the functionality of another component
    B. a financial term for determining revenue generation requirements
    C. a reliance upon both quantitative and qualitative benefits of a solution component
    D. a way of grouping and classifying similar solution building blocks

  • Question 68:

    Which option is a business benefit that maybe realized from the implementationof a business outcomes-focused technology intervention?

    A. Increased proportion of services that is delivered in the cloud
    B. reduced time to market for new products
    C. reduced technology management overhead
    D. reduced number of servers that are required in the data

  • Question 69:

    Which of the following should be set by the business decision makers to help determine what outcomes are required by a project?

    A. Key performance indicators
    B. Critical success factors
    C. Metrics
    D. Milestones and responsibilities

  • Question 70:

    What is the reason for identifying business case dependencies?

    A. They are most likely to help you propose and defend solutions with larger customer investments
    B. Customer business executives expect Cisco to minimize the actions their teams are required to execute
    C. To improve alignment between the customer IT organization and business units
    D. To communicate decisions or actions which must be satisfied in order for the business case to be fulfilled

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