Cisco 820-424 Online Practice Questions and Exam Preparation

Cisco 820-424 Online Questions & Answers

• Question 1:

  Which two insights would a private company executive expect you to know about their industry? (Choose two.)

  A. Market shares of the top two public and top three private company competitors
  B. General timing that new major industry regulations go into effect
  C. Revenue growth rate of the company's two largest divisions, by geography
  D. Names of at least two major industry players known for their innovative use of technology
  B. General timing that new major industry regulations go into effect
  D. Names of at least two major industry players known for their innovative use of technology

• Question 2:

  Which is true regarding a first pass draft of the business case?

  A. Include a baseline for major costs and benefits, as a starting point for deeper analysis
  B. You should not include costs of services, because resources might not be available to deliver the project
  C. Only start thinking about the first draft once you have a full picture of deployment and transition costs
  D. Ask the customer to commit on a specific deployment schedule, so you can accurately identify the timing of rollout expenses
  A. Include a baseline for major costs and benefits, as a starting point for deeper analysis

• Question 3:

  When using the Business Model Canvas, which two options would justify dividing customers into multiple customer segments? (Choose two.)

  A. They purchase online or in-store
  B. They are reached through different distribution channels
  C. They use CAPEX or OPEX models for financing their purchases
  D. They are willing to pay for different aspects of the offer
  E. They require different levels of customer service
  B. They are reached through different distribution channels
  D. They are willing to pay for different aspects of the offer

• Question 4:

  Which assessment factor determines the technical value of a business case?

  A. accountability
  B. life-cycle management
  C. business value
  D. solution portability
  C. business value

• Question 5:

  Which two options are examples of financial benefits that might relate to a technology implementation? (Choose two.)

  A. Increased customer service satisfaction levels.
  B. Reduced travel costs for executives.
  C. Increased revenues from e-commerce site.
  D. Reduced time to deliver products to customers.
  E. Reduced management time per server.
  B. Reduced travel costs for executives.
  C. Increased revenues from e-commerce site.

• Question 6:

  Which statement about a "viewpoint" is true?

  A. A viewpoint and statement of requirements are equivalent in accuracy
  B. Viewpoints describe a stakeholder's preference and desired capability
  C. Requirements can be met, while viewpoints reflect stretch goals that are more difficult to realize
  D. For a viewpoint to be considered, you should confirm at least three stakeholders agree it is a top priority
  B. Viewpoints describe a stakeholder's preference and desired capability

• Question 7:

  Which choice is a Cisco Channel Partner ecosystem subject expert, recommended for you to use as a source of insight?

  A. The customer's lead procurement official
  B. A government regulatory official familiar with the customer
  C. A sales rep for one of the Channel Partner's competitors
  D. An IT architect working at a software company that markets solutions bundled with the Channel Partner's offerings
  D. An IT architect working at a software company that markets solutions bundled with the Channel Partner's offerings

• Question 8:

  Which twooptions are external sources ofinformation about a customer's organization? (Choose two.)

  A. a corporate organization chart from the customer's human resources department
  B. a Gartner Magic Quadrant for the customer's industry
  C. an internal briefing from your company's customer account manager
  D. an annual report and accounts on the customer's website
  A. a corporate organization chart from the customer's human resources department
  D. an annual report and accounts on the customer's website

• Question 9:

  Which reason would be appropriate to disqualify a solution from being included in your recommendations?

  A. The cost and benefits can only be estimated within a 20% range of accuracy
  B. The features for a new release of the solution's main product are not yet finalized
  C. The solution's core product will be discontinued before the customer's purchasing timeframe
  D. The solution includes new products which the customer previously did not have interest in purchasing
  C. The solution's core product will be discontinued before the customer's purchasing timeframe

• Question 10:

  Which two options are primary points for strengthening a business case? (Choose two.)

  A. Financial requirements and timeframe
  B. Stakeholders who have been interviewed and their views
  C. Primary technical value points that the solution provides
  D. Solution design and implementation plan
  E. Reasons why Cisco solutions maximize business value
  D. Solution design and implementation plan
  E. Reasons why Cisco solutions maximize business value