Cisco 820-424 Online Practice Questions and Exam Preparation

Cisco 820-424 Online Questions & Answers

• Question 51:

  What tool would you use as a starting point to identify future capability requirements?

  A. A 'to-be' business model canvas
  B. Root cause analysis
  C. Business motivation model
  D. Value chain model
  A. A 'to-be' business model canvas

• Question 52:

  When establishing a current view of your customer, which is an appropriate internal source of information?

  A. Service level agreements your firm helped to create, between the customer IT group and business units
  B. Financial analyst forecasts of the company's revenue for the next 3 years
  C. Article on the customer's new product line, published on an industry web site
  D. Websites of partners in the customer's ecosystem
  A. Service level agreements your firm helped to create, between the customer IT group and business units

• Question 53:

  Which tool or document can help you identify areas of gaps in knowledge about your customer's overall strategy and operating model?

  A. Business Model Canvas
  B. An account coverage plan for your team's territory
  C. A win/loss review from a proposal delivered to the customer 12 months ago
  D. Customer's communications plan for the rollout of a new application
  A. Business Model Canvas

• Question 54:

  Which option will help to establish credibility with your customer?

  A. Listening more than talking
  B. Explaining why your organization is better than its competitors
  C. Focusing on product benefits rather than product features
  D. Explaining why Cisco is better than alternative vendors
  A. Listening more than talking

• Question 55:

  Which two are elements of a business case? (Choose two.)

  A. Assumptions
  B. Estimated Benefits
  C. Roll out schedule
  D. Product feature list
  A. Assumptions
  B. Estimated Benefits

• Question 56:

  What should your next step be once you have completed defining your recommended solution?

  A. Present to the relevant stakeholders for buy-in
  B. Develop business case
  C. Conduct business requirements analysis
  D. Measure benefits realization
  A. Present to the relevant stakeholders for buy-in

• Question 57:

  How can Cisco Validated Designs help to support business outcomes?

  A. provide a quick and easy way to implement technology
  B. provide best practice solutions to common business challenges C. provide a unique selling point that helps to differentiate from competitors' offerings
  D. increase the perceived value of the proposed solution
  B. provide best practice solutions to common business challenges C. provide a unique selling point that helps to differentiate from competitors' offerings

• Question 58:

  Which of the following can best help you establish credibility with a customer executive?

  A. Ask informational questions about industry trends
  B. Talk a lot about your product's new features
  C. Describe the benefits of Cisco's approach to customer support
  D. Demonstrate awareness and interest in learning more about the company's priorities and published financials
  D. Demonstrate awareness and interest in learning more about the company's priorities and published financials

• Question 59:

  What part of the benefits realization approach includes documentation and tracking of actualresults vs. projections?

  A. Defining formulas to use in calculating productivity gains
  B. Creating an outline for the business case
  C. Communicating the percentage of benefit goal delivered through implementation
  D. Creating an adoption and rollout strategy across user groups
  C. Communicating the percentage of benefit goal delivered through implementation

• Question 60:

  Which option defines a critical success factor?

  A. a requirement that is set by technical decision makers for managing risk
  B. a financial value that must be returned by a project
  C. a component of a project that is necessary to achieve project success
  D. a measurement that is taken to identify project success
  A. a requirement that is set by technical decision makers for managing risk