Cisco 820-424 Online Practice Questions and Exam Preparation

Cisco 820-424 Online Questions & Answers

• Question 121:

  What is a business capability?

  A. An organization's capacity to successfully perform a business activity.
  B. A description for a business process leading to a specified outcome.
  C. A view of the business from the perspective of a particular strategy.
  D. An analysis of the organization's value chain.
  A. An organization's capacity to successfully perform a business activity.

• Question 122:

  Which option is a requirements gathering technique used to gain an understanding of views hold by a large group of simian stakeholders?

  A. One to one interview
  B. Focus group
  C. Telephone interview
  D. Online research
  B. Focus group

• Question 123:

  Which factors should be combined to determine the overall risk priority?

  A. impact and time
  B. impact and readiness
  C. frequency and size
  D. likelihood and impact
  D. likelihood and impact

• Question 124:

  Which component of a technology implementation is often overlooked?

  A. calculation of ongoing operational expenditure
  B. risk mitigation
  C. user adoption
  D. gap analysis
  C. user adoption

• Question 125:

  Which are two factors that you may need to consider when creating an implementation roadmap for your customer? (Choose two.)

  A. technical dependencies between solution components
  B. type of Cisco architecture to be deployed
  C. hard deadlines for key capabilities to be operational
  D. lifecycle management requirements
  A. technical dependencies between solution components
  C. hard deadlines for key capabilities to be operational

• Question 126:

  Who is responsible for ensuring that the right people are assigned to assess results in an infrastructure rollout?

  A. Customer business or IT executive sponsor
  B. Cisco / Channel Partner Account Manager
  C. Customer purchasing analyst
  D. Customer lead architect for the solution
  A. Customer business or IT executive sponsor

• Question 127:

  Which two options describe why is it important to develop a trust relationship with stakeholders? (Choose two).

  A. In order for them to share relevant information with you
  B. In order to make the sales process easier
  C. In order to make them like you
  D. In order for them to listen to your proposals
  E. In order to maximize the revenue you can get from the relationship
  A. In order for them to share relevant information with you
  D. In order for them to listen to your proposals

• Question 128:

  Which would you reflect through a "To-Be" Business Model Canvas?

  A. The customer's top future capabilities to increase productivity
  B. Detailed process handoff criteria
  C. A recommended organization structure for the IT department
  D. A sequence of projects to deliver new collaboration features for the customer's service reps
  A. The customer's top future capabilities to increase productivity

• Question 129:

  Which question should be asked when determining how to measure progress and outcomes?

  A. What are you business objectives and desired outcomes?
  B. What are the deadlines by which all outcomes must be achieved?
  C. Which outcome is the most important?
  D. How can products be replaced by services?
  A. What are you business objectives and desired outcomes?
  B. What are the deadlines by which all outcomes must be achieved?

• Question 130:

  What is the recommended way to treat a current customer capability weakness?

  A. Document this in a way so the IT executive avoids criticism
  B. Use objective data to describe this gap, in a Business Capability Assessment
  C. Highlight this in the next executive briefing, to get credit for finding out gaps
  D. Expand scope, urgently staffing a deep dive so the customer can most quickly fix the weakness
  B. Use objective data to describe this gap, in a Business Capability Assessment