820-424 Exam Details

  • Exam Code
    :820-424
  • Exam Name
    :Selling Business Outcomes Specialists
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :173 Q&As
  • Last Updated
    :Dec 08, 2021

Cisco 820-424 Online Questions & Answers

  • Question 131:

    Which customer-provided sources would give you insight into a public company's recent financial condition?

    A. Quarterly filings with the country financial securities government authority
    B. A news article about a private company rumored to be an acquisition candidate for the customer
    C. Supporting information from an RFP the company issued 12 months ago
    D. A brochure that describes the company's history in innovation

  • Question 132:

    Which is the most effective way to assess sales team benefits from an enhanced wireless and security infrastructure?

    A. Ask the sales leader to define the productivity improvement gain they need to gain support for a business case.
    B. Interview a random set of users, and ask for their informal estimate of time savings.
    C. Analyze the work patterns for the top 15% of users according to network access volume.
    D. Follow a structured evaluation plan to capture data on productivity, effectiveness, and improved controls.

  • Question 133:

    Which of the following is a key step in creating an implementation roadmap and gaining customer buy-in for it?

    A. Developing a roadmap executive summary
    B. Proving technical capability against business requirements
    C. Validating the roadmap and all assumptions with the customer
    D. Including an indexed glossary of all technical terminology

  • Question 134:

    Which of the following defines a critical success factor?

    A. A component of a project that is necessary to achieve project success
    B. A requirement set by technical decision makers for managing risk
    C. A financial value that must be returned by a project
    D. A measurement taken to identify project success

  • Question 135:

    Which corresponds to the definition of a blueprint?

    A. A detailed set of plans that describes an overall architectural landscape
    B. A senior executive's personal action plan to drive higher revenues
    C. A list of business goals to be achieved over 6 months or less
    D. A detailed set of plans that describe how available IT staff will be redeployed

  • Question 136:

    Which option describes a quality of business capacities?

    A. used to determine performance targets
    B. provide an understanding of business risk
    C. define business goals and objectives
    D. establish the building blocks of the business

  • Question 137:

    What is the purpose of a key performance indicator?

    A. To prove the quality of the project
    B. To provide a way to measure project success
    C. To justify project costs
    D. To allocate responsibilities

  • Question 138:

    Which two options are strategies for maximizing benefits realization for customer outcomes? (Choose two.)

    A. Run multiple pilot programs to gain valuable user feedback.
    B. Ensure that all risks are mitigated.
    C. Ensure that the customer approves of key performance indicators.
    D. Work alongside the customer to provide a high-quality user adoption plan.

  • Question 139:

    Which two options are qualities of the guardian stakeholder decision making style? (Choose two.)

    A. Formal process
    B. Fact-based
    C. Cautious
    D. Middle-of-the-road

  • Question 140:

    Which behavior is appropriate when discovering requirements?

    A. End meetings earlier than planned to show a sense of urgency
    B. Avoid taking notes, since you can always return for a follow up
    C. Answer customer questions with details and numbers to convince them you have a good idea about the solution to offer
    D. Actively listen to the customer's comments and effectively take notes

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