820-424 Exam Details

  • Exam Code
    :820-424
  • Exam Name
    :Selling Business Outcomes Specialists
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :173 Q&As
  • Last Updated
    :Dec 08, 2021

Cisco 820-424 Online Questions & Answers

  • Question 141:

    Which two options should be included within the Introduction section of a business case? (Choose two.)

    A. Finance Options
    B. Background
    C. Purpose of Case
    D. Stakeholder List

  • Question 142:

    In which order should capability analysis be performed?

    A. Business capabilities should always be analyzed first.
    B. Technology capabilities should always be analyzed first.
    C. Either technology or business capabilities can be analyzed first.
    D. Technology and business capabilities should be analyzed simultaneously.

  • Question 143:

    What is the purpose of the Stakeholder Power/Influence Grid?

    A. It acts as a CRM tool for managing stakeholders
    B. It assists with understanding the viewpoints of each stakeholder
    C. It assists with understanding the views of each stakeholder
    D. It assists with determining what actions to take with each stakeholder

  • Question 144:

    A value chain analysis places focus on which two main areas? (Choose two.)

    A. Support processes
    B. Primary activities
    C. Financial liabilities
    D. Ecosystem competitors
    E. Impact of newest technology features

  • Question 145:

    Which three options should be incorporated into an implementation roadmap? (Choose three.)

    A. Stakeholder analysis
    B. Scope alignment and boundaries
    C. Solution design
    D. Adoption and consumption considerations
    E. Bill of materials
    F. Governance

  • Question 146:

    Which option is a business consideration when determining an organizational change and adoption plan?

    A. IT skills and resources
    B. Outcomes realization
    C. Responsibilities for managing technology
    D. Managing cloud based solutions

  • Question 147:

    Whichoption describesthe 4 Ps that help sales teams understand what the customer needs?

    A. Problem, Pattern, Path and Proof
    B. Problem, People, Path and Proof
    C. Problem, People, Path and Pattern
    D. People, Process, Path and Proof

  • Question 148:

    Which option is used to help mitigate implementation risks?

    A. best of breed products
    B. Cisco validated designs
    C. reduced number of implementationphases
    D. Cisco discounts and incentives

  • Question 149:

    Assuming the customer is a retail store chain, which describes a business benefit from using technology?

    A. A new video system with a strong track record for quality is implemented.
    B. Store managers better understand their compensation plan, since wording is simpler.
    C. Higher revenue per customer is possible, based on personalized tips being sent to shopper smartphones.
    D. IT staff completes a performance management software tool upgrade on time.

  • Question 150:

    Which option describes the purpose of a key performance indicator?

    A. Specifies a factor that determines project success
    B. Specifies a measurable target that must be achieved
    C. Provides a way of measuring total cost of ownership
    D. Mitigates project risk

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