Cisco 820-424 Online Practice Questions and Exam Preparation

Cisco 820-424 Online Questions & Answers

• Question 111:

  Which three options are categories for risk? (Choose three.)

  A. Strategic
  B. Conditional
  C. Regulatory
  D. Physical
  E. Financial
  A. Strategic
  C. Regulatory
  E. Financial

• Question 112:

  Which describes a business capability assessment?

  A. Review of current capability metrics
  B. How capabilities are currently implemented in competitive organizations (measurement formulas)
  C. A survey covering skills levels within the customer's IT organization
  D. Brainstorming about how process model governance could be improved
  A. Review of current capability metrics

• Question 113:

  Which two arepotentialbenefits to the CIO for realizing business outcomes? (Choose two.)

  A. Making technology more relevant to the needs of the business B. Increased service automation
  C. Greater agility to support changing business requirements
  D. Greater use of managed services
  E. Reduced total cost of ownership
  E. Reduced total cost of ownership

• Question 114:

  Which option describes the relationship between critical success factors and key performance indicators?

  A. Critical success factors determine success criteria and have no relationship to key performance indicators.
  B. Critical success factors determine success criteria and key performance indicators provide a target for performance.
  C. Critical success factors provide a target for performance and key performance indicators are the supporting metrics.
  D. Critical success factors are measurements taken during project implementation and key performance indicators provide a target for performance.
  B. Critical success factors determine success criteria and key performance indicators provide a target for performance.

• Question 115:

  Whichoption is an example of outcomes for delivering increased operational efficiency?

  A. Reduce risk
  B. Increase quality of service
  C. Improve processes
  D. Ensure regulatory compliance
  A. Reduce risk

• Question 116:

  Which option is the recommended approach to gain access to additional key stakeholders within the customer organization?

  A. Approach the stakeholder through their gatekeeper
  B. Approach the stakeholder direct
  C. External referral from a C level executive
  D. Internal referral from an existing contact
  D. Internal referral from an existing contact

• Question 117:

  Which option describes Step 2 of Cisco's outcome-based sales approach?

  A. Get a lead, find a customer who may be interested
  B. Assemble your sales team and determine your objectives
  C. Gather what you know about the customer
  D. Meet with your customer to uncover, validate and help them prioritize their business care-abouts
  C. Gather what you know about the customer

• Question 118:

  Which two options describe the customer in an outcome-driven sales engagement? (Choose two.)

  A. Knows issue and desired outcome
  B. Aware of opportunities and problems that need to be solved
  C. Knows the value and benefits for change
  D. Is sensitive to price
  B. Aware of opportunities and problems that need to be solved
  C. Knows the value and benefits for change

• Question 119:

  Which two options are desired outcomes of presenting a workshop? (Choose two.)

  A. present findings and gain acceptance to move forward
  B. understand the opinions of specific stakeholders
  C. disseminate information
  D. brainstorm ideas
  E. establish a consensus among a group of stakeholders
  C. disseminate information
  D. brainstorm ideas

• Question 120:

  What are two purposes of the Business Motivation Model? (Choose two).

  A. To develop sales and marketing strategies.
  B. To provide a high level view of the overall business landscape.
  C. To identify factors that motivate the establishing of business plans.
  D. To identify and define the elements of business plans.
  E. To perform capability gap analysis.
  C. To identify factors that motivate the establishing of business plans.
  D. To identify and define the elements of business plans.