Cisco 820-421 Online Practice Questions and Exam Preparation

Cisco 820-421 Online Questions & Answers

• Question 41:

  What is the benefit of changing a pain point into an opportunity?

  A. Reduces IT costs to the business
  B. Uses technology to raise efficiency
  C. Allows the customer to overcome a perceived issue with upside potential
  D. Raises IT spending and leads to higher return on investment
  C. Allows the customer to overcome a perceived issue with upside potential

• Question 42:

  An implementation roadmap should be structured around which two items? (Choose two.)

  A. A link to the business case
  B. Implementation risks C. Expect value of benefits expected from specific phases
  D. Anticipated dates for vendor releases of new product versions
  E. Quarterly backup and upgrade schedules for installed hardware or software
  A. A link to the business case
  B. Implementation risks C. Expect value of benefits expected from specific phases

• Question 43:

  A value chain analysis places focus on which two main areas? (Choose two.)

  A. Support processes
  B. Financial liabilities
  C. Ecosystem competitors
  D. Primary activities
  E. Impact of newest technology features
  A. Support processes
  D. Primary activities

• Question 44:

  Which is the most effective way to assess sales team benefits from an enhanced wireless and security infrastructure?

  A. Ask the sales leader to define the productivity improvement gain they need to gain support for a business case
  B. Interview a random set of users, and ask for their informal estimate of time savings
  C. Analyze work patterns and interactions from the top 15% of users according to network access volume
  D. Follow a structured evaluation plan, to capture data on productivity, effectiveness and improved controls
  D. Follow a structured evaluation plan, to capture data on productivity, effectiveness and improved controls

• Question 45:

  What two factors could influence the duration of a transition? (Choose two.)

  A. Budget cycle and funding
  B. Capability complexity
  C. The # days it takes to deliver a proposal for a briefing on advanced technology
  D. Availability of IT resources for backup and recovery
  A. Budget cycle and funding
  B. Capability complexity

• Question 46:

  Which is the recommended approach or activity for extending requirements analysis?

  A. Communications planning
  B. Business case development
  C. Five whys technique
  D. Personal elevator pitch
  C. Five whys technique

• Question 47:

  Which of these allows you to add event actions globally based on the risk rating of each event, without having to configure each signature individually?

  A. event action summarization
  B. event action filter
  C. event action override
  D. signature event action processor
  C. event action override

• Question 48:

  Which option represents a subject expert from a Cisco Channel Partner's ecosystem recommended for you to use as a source of insight?

  A. The customer's lead procurement official
  B. A government regulatory official familiar with the customer
  C. A sales rep for one of the Partner's competitors
  D. An IT architect working at a software company that markets solutions bundled with the Channel Partner's offerings
  D. An IT architect working at a software company that markets solutions bundled with the Channel Partner's offerings

• Question 49:

  The business value approach helps you to do what?

  A. Ensure that requirements gathering take the smallest possible resource and time
  B. Use various techniques to add value through the discovery process
  C. Bring sales opportunities earlier into the customer business roadmap, to avoid risks from possible budget cuts
  D. Recommend services beyond the customer's skill set, so you gain higher revenue
  B. Use various techniques to add value through the discovery process

• Question 50:

  How are you able to deliver capabilities when using transition architecture approaches to change?

  A. Incrementally
  B. All at the same time
  C. In any sequence, with similar results
  D. Earlier than stakeholders require
  A. Incrementally