Cisco 810-440 Online Practice Questions and Exam Preparation

Cisco 810-440 Online Questions & Answers

• Question 241:

  Which two characteristics of customer relationship management are true? (Choose two.)

  A. building and maintaining rapport with relevant individuals
  B. introducing technology solutions to the customer
  C. increasing customer spend on technology hardware and software
  D. enticing customer with deep discounts and promotions
  E. moving the customer toward positive decisions about investments and initiatives
  A. building and maintaining rapport with relevant individuals
  E. moving the customer toward positive decisions about investments and initiatives

• Question 242:

  Which two options are reasons why effective communications is key to success? (Choose two.)

  A. It allows effective interaction between stakeholders.
  B. Can help mitigate the intrinsic risks within negotiation.
  C. It allows other strengths to create maximum impact.
  D. Can help lessen the impact of business weakness.
  A. It allows effective interaction between stakeholders.
  D. Can help lessen the impact of business weakness.

• Question 243:

  Which advantage is gained from engaging with senior IT and LoB leadership of the Cisco Business Architecture approach?

  A. to describe the latest product features offered
  B. to position technology
  C. to demonstrate the latest product features
  D. to gain an understanding of their business
  D. to gain an understanding of their business

• Question 244:

  Which tool is recommended to help identify customer responsibilities in one of their business processes?

  A. BMC chart
  B. RACE report
  C. Agile chart
  D. RACI chart
  D. RACI chart

• Question 245:

  Drag and Drop

  Drag the five stages of the customer relationship management lifecycle from the left onto the correct descriptions on the right.

  Select and Place:

  

  

• Question 246:

  According to research, what is the leading reason that technology projects fail?

  A. poor stakeholder identification and management
  B. lack of budget
  C. too many stakeholders
  D. lack of a business model canvas
  A. poor stakeholder identification and management

• Question 247:

  Which option has a broad-reaching effect on buying organizations?

  A. technology plan
  B. business unit projects
  C. corporate plan
  D. operating processes
  C. corporate plan

• Question 248:

  Drag and drop the financial benefits on the left to the direct and indirect spaces on the right.

  Select and Place:

  

  

• Question 249:

  Which activity occurs in the loyalty phase of the customer relationship lifecycle?

  A. Gain credibility with the customer to establish them as an advocate
  B. Establish yourself as a trusted advisor.
  C. Continue to effectively develop your relationship with the customer.
  D. Understand the customer and their critical needs.
  B. Establish yourself as a trusted advisor.

• Question 250:

  Which option lists the top four technology trends that affect all enterprise business decisions?

  A. security, big data, mobile, Internet
  B. mobility, social, data, security
  C. social, mobility, analytics, cloud
  D. cloud, security, BYOD, big data
  C. social, mobility, analytics, cloud