Cisco Cisco Certifications 810-440 Questions & Answers

• Question 211:

  Cisco solutions and services are related to every kind of outcomes. Which is the goal of business outcomes?

  A. To enable CXOs or Line of Business leaders to grow revenues, lower operating costs and achieve strategic business objectives

  B. To help customers establish new technology or evolve current functionality

  C. To help customers operate, manage and optimize technology environment more effectively

  D. To take advantage of new technology to increase business relevance

  Correct Answer: A

• Question 212:

  When selling business outcomes, which two options are key points/ factors related to what the customer wants to achieve must be considered? (Choose two.)

  A. What the business priorities and strategies are.

  B. What the Critical Set of Factors and Key Performance Indicators are.

  C. What the mindset of customers is.

  D. What the business priorities and goals are.

  E. What the Critical Success Factors and Key Performance Indicators are.

  Correct Answer: DE

• Question 213:

  

  Refer to the exhibit. Which proposal does the exhibit describe?

  A. technology project plan

  B. account plan

  C. technical reference architecture

  D. business roadmap

  Correct Answer: D

• Question 214:

  At which phase of the customer journey does the Cisco Business Architect begin the engagement?

  A. Business Vision

  B. Business Development

  C. Business Solutions

  D. Business Capabilities

  Correct Answer: A

• Question 215:

  Which statement about customer relationship management is true?

  A. Each Business Architecture engagement should follow the same process.

  B. The Cisco Account Manager should select the customer stakeholders.

  C. All business leaders are stakeholders in Business Architecture engagements.

  D. The Cisco Business Architect should customize each engagement to best fir the customer needs.

  Correct Answer: D

• Question 216:

  Which five distinct stages for engaging and managing customer relationships comprise the customer relationship lifecycle?

  A. discover, acquisition, develop, test, loyalty

  B. reach, acquisition, deploy, retention, loyalty

  C. discover, empathy, develop, retention, loyalty

  D. reach, acquisition, develop, retention, loyalty

  Correct Answer: D

• Question 217:

  What is the primary long-term goal of executing a business roadmap?

  A. to position Cisco solutions that suit each of the customers' business goals

  B. to sell multi-architectural solutions to the customer

  C. to ensure a long-term relationship between Cisco and the customer

  D. to realize business value to the customer

  Correct Answer: D

• Question 218:

  Which description of the business roadmap is true?

  A. Provide a detailed technology roadmap that aligns to business outcomes.

  B. Establish a plan that enables the business to transform from its current business state to its target business state.

  C. Provide a technical roadmap to the customer.

  D. Enables you to sell an access layer refresh.

  Correct Answer: B

• Question 219:

  Which two values are provided from delivering a business roadmap? (Choose two.)

  A. It provides insights on technology trends that are relevant to customer business.

  B. It enables the business to transform from its current business state to its target business state.

  C. It reduces product failures and downtime that impact customer business.

  D. It aligns business priorities, business capabilities, business solutions, and business outcomes.

  E. It provides product roadmap to meet business and customer needs.

  Correct Answer: BE

• Question 220:

  A business wants to transform from its current business state to its target business state. Which purpose of the business roadmap is true?

  A. It establishes a plan of the products needed to meet this goal.

  B. It establishes a plan for the software feature deployment needed to meet this goal.

  C. It establishes a plan of the products and software features deployment needed to meet this goal.

  D. It establishes the plan that enables the business to meet this goal.

  Correct Answer: D