Which three options are considerations you have to take into account when communicating the business outcomes story? (Choose three.)
A. Be aware of people's time and length of presentation.
B. Organize the presentation so that the message is clear and key points emerge early.
C. Prepare carefully the agenda and the objectives definitions.
D. Use the right verbal and corporate language.
E. Know your audience and what is of interest to them.
Why is it convenient to tie business outcomes and the customer value proposition?
A. Because it accelerates the time to market of new products and solutions while maintaining a reasonable cost structure.
B. Because this way you can establish fixed business goals and priorities and facilitate the deployment project management.
C. To reduce complexity for stakeholders, it is easier for them to describe the benefits and to influence others to gain support.
D. Because it keeps the value proposition unchanged, it is easier for stakeholders to claim for accountability.
How could IT as a Service help drive business outcomes?
A. By the fast technology acquisition options for the customers.
B. Providing an organization with the right to use the technology and service without the need for purchasing it.
C. Providing an organization with various options for the types of services to deploy.
D. Depending upon what the business is seeking, each type of service has different financial implications for business outcomes.
Which two options are financial considerations related to determining business outcomes? (Choose two.)
A. Capital Expenditures, Operating Expenses.
B. Internal Return Rate, Discount Rate.
C. Payback, Chargeback.
D. Capital Expenditures, Working Capital.
E. Chargeback, Show back.
When selling business outcomes, which two key points/ factors related to understanding actual achievement of goals must be considered? (Choose two.)
A. specific timeframe and periods
B. communicational procedures
C. metrics and calculation procedures
D. project management milestones
Which two examples are direct financial benefits? (Choose two.)
A. increased operational expenditures
B. decreased capital expenditures
C. decreased operational expenditures
D. decreased process efficiency
E. increased capital expenditures
According to Cisco and related to customers, which is the one and only outstanding reason and justification for business outcome-based sales approach?
A. Executives are interested in satisfying customers' needs and requirements.
B. Managers and supervisors are committed to close the quality of service gap.
C. Stakeholders are interested in being considered when developing and accessing business outcomes.
D. Customers are interested in solutions and services that result in measurable outcomes.
Which are the four types of requirements for aligning outcomes to business needs?
A. Business, Functional, Strategic, Tactical
B. Strategic, Tactical, Operational, Procedural
C. Functional, Operational, Administrative, Strategic
D. Business, Technical, Functional, Transitional
Which option must be understood before identifying business outcome opportunities?
A. organization chart
B. decision-making process
C. current technology plan
D. customer value proposition
Emerging trends in technology are impacting business outcomes with respect to optimization and innovation. Which are the big four emerging trends?
A. Cloud, Industry Issues, Consumerization, IT Appliances
B. Cloud, Mobility, Activity Based Working, Security
C. Cloud, Social Media, Software Defined Networking, Big Data
D. Cloud, Mobility, Analytics, Social Media
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