Which one of the following solutions enable business outcomes in the manufacturing industry?
A. Remote Expert
B. Advanced Routing
C. Service Provider Network Infrastructure
D. Plant Floor Control Network
E. Multilayer Switching
Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)
A. Share your findings about stakeholder analysis with the audience.
B. Structure the content to the audience, one size does not fit all.
C. Address key motivators, business drivers, and the value that business outcomes bring to the customer.
D. Prioritize lines of business, strategic plan and operating issues.
E. Create the presentation in terms that the audience understands.
F. Use consistent formats and designs that the audience is familiar with.
When shifting to business outcomes, which two of these relevant considerations and premises must be taken into account? (Choose two.)
A. Customers want to benefit from new, more flexible consumption models.
B. Technology is acquiring more importance.
C. Businesses prefer time-to-market acceleration regardless the costs of their IT solutions.
D. Business transformation dictates that CEOs and their teams become key partners.
E. Customers want solutions that address specific outcomes.
Which one of the following solutions enable business outcomes in the financial industry?
A. Multilayer Switching
B. Remote Expert
C. Plant Floor Control Network
D. Internet of Everything
E. Medianet
In a cloud implementation scenario, what does the sales professional must take into consideration regarding the revenue of a business outcomes selling?
A. Revenue from this model could increase in a 25%.
B. Revenue from this model is immediate.
C. Revenue from this model is realized over a longer period of time.
D. Revenue from this model is three times bigger than in the traditional product selling.
What should sales professionals do to ensure that business outcomes support what the customer brings to the market?
A. Make a list of the CSFs and KPIs of the organization.
B. Interview the different stakeholders and confirm with them.
C. Understand the customer's services portfolio.
D. Understand the customer's value proposition.
Which option is the main element of a Business Outcomes storyline?
A. relevancy to customers' strategy
B. Cisco differentiators
C. Cisco products
D. guaranteed customer ROI
Cisco solutions and services are related to every kind of outcomes. What approach is frequently used to achieve business outcomes?
A. Using Next Generation IT to increase service quality. Also, reducing risk, complexity and costs
B. Refining, enriching or developing and enabling new business processes, new markets, and customer interactions
C. Taking advantage of new technology to increase business relevance
D. Improving agility and ability to create or deploy high quality, differentiated, innovative services for end users
Which two options are valid combinations of tactic and audience you can use to create your business outcome message? (Choose two.)
A. Tactic: Use evidence; Audience type: Critical.
B. Tactic: Use evidence; Audience type: Uninformed.
C. Tactic: Build a bond; Audience type: Sympathetic.
D. Tactic: Build a bond; Audience type: Hostile.
E. Tactic: Acknowledge the view; Audience type: Critical.
Which three options are examples of KPIs for Business Outcomes? (Choose three.)
A. Improved customer satisfaction.
B. Increased IT service performance.
C. Lower IT asset obsolescence.
D. Revenue growth.
E. Lower OPEX.
F. Increased IT asset utilization.
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