Which option is the primary goal in business outcome-based selling?
A. improving agility and the ability to deploy innovative services for end users
B. developing and enabling new business processes, markets, and customer interactions
C. taking advantage of new technology to increase business relevance
D. using next-generation IT to increase service quality and reduce risk, complexity, and costs
What is the benefit of using the Business Model Canvas to understand and describe the customer's business?
A. It is a mandatory tool in every business school.
B. Business models are the same across industry verticals.
C. Understanding the customer business model is essential for determining the right business outcomes.
D. Each organization has multiple business models.
What should a sales professional use to ensure a clear understanding of the top priorities of an organization during a business outcome selling?
A. A technology gap analysis of the organization's infrastructure.
B. The list of CSFs and KPIs of the organization.
C. The analysis of the consumption model that the customer is looking to implement.
D. A study of the impact that the current state of technology has on the business.
Which one of the following solutions enables business outcomes in the financial industry?
A. Multilayer Switching
B. Remote Expert
C. Plant Floor Control Network
D. Internet of Everything
E. Medianet
Which one of the following solutions enables business outcomes in the manufacturing industry?
A. Remote Expert
B. Advanced Routing
C. Service Provider Network Infrastructure
D. Plant Floor Control Network
E. Multilayer Switching
Which three options are financial challenges in business outcome-based selling? (Choose three.)
A. Competing stakeholder goals and expectations.
B. Difficulty to determine external value.
C. Financial resources are distributed across functional areas.
D. Competitive analysis is often incomplete.
E. IT adoption and implementation may have long business cycles.
Which two options does the sales force need to know to ensure business outcome plan is aligned with stakeholders' needs? (Choose two.)
A. The stakeholders' agenda about the business goals.
B. The stakeholders interest in results which you are seeking to drive.
C. The stakeholders' chain of command.
D. The stakeholders' degree of influence and power.
According to Cisco best practice, which option must you understand before you identify business outcome opportunities?
A. organization chart
B. decision-making process
C. current technology plan
D. customer value proposition
Which two classes of solutions enable business outcomes for the Energy/Utilities industry? (Choose two.)
A. Advanced Routing
B. Data Center and Virtualization
C. Multilayer Switching
D. Internet of Everything
E. Remote Expert
F. Service Provider Network Infrastructure
When return on investment is expressed in a business outcomes story, which set of factors should be included?
A. financial benefits, overall business impact, length of time to realize benefits
B. cost savings vs. today, speed to market, time to implement
C. financial benefits, speed to market, competitor revenue displaced
D. cost savings, length of time to implement, number of Cisco offerings
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