Cisco 810-401 Online Practice Questions and Exam Preparation

Cisco 810-401 Online Questions & Answers

• Question 1:

  Which option is the outcome when you compare the current state of technology with the capabilities of emerging technologies?

  A. Create a plan to migrate using cloud technologies.
  B. Identify gaps that provide opportunities for new services and solutions.
  C. Identify gaps for upgrading Cisco products.
  D. Identify the new stakeholders.
  B. Identify gaps that provide opportunities for new services and solutions.

• Question 2:

  CSFs define what an organization should be good at. Which two options are characteristics of CSFs? (Choose two.)

  A. CSFs are quantitative in nature and focus stakeholder relationships
  B. CSFs describe an element that is needed by an organization or project to reach its goal
  C. CSFs help link business initiatives or processes with selling, designing, developing, and adopting solutions and services
  D. CSFs should receive special and continual attention from management in order to help the organization be effective
  B. CSFs describe an element that is needed by an organization or project to reach its goal
  D. CSFs should receive special and continual attention from management in order to help the organization be effective

• Question 3:

  According to Cisco and related to customers, which is the one and only outstanding reason and justification for business outcome-based sales approach?

  A. Executives are interested in satisfying customers' needs and requirements.
  B. Managers and supervisors are committed to close the quality of service gap.
  C. Stakeholders are interested in being considered when developing and assessing business outcomes.
  D. Customers are interested in solutions and services that result in measurable outcomes.
  D. Customers are interested in solutions and services that result in measurable outcomes.

• Question 4:

  Which two elements that are associated with customer interaction is the Seven Elements Framework used to plan? (Choose two.)

  A. general communications
  B. high-impact negotiations
  C. business concepts
  D. prior solutions considered
  E. seller's authority for pricing
  A. general communications
  B. high-impact negotiations

• Question 5:

  Why is it convenient to tie business outcomes and the customer value proposition?

  A. Because it accelerates the time to market of new products and solutions while maintaining a reasonable cost structure.
  B. Because this way you can establish fixed business goals and priorities and facilitate the deployment project management.
  C. To reduce complexity for stakeholders, it is easier for them to describe the benefits and to influence others to gain support.
  D. Because it keeps the value proposition unchanged, it is easier for stakeholders to claim for accountability.
  C. To reduce complexity for stakeholders, it is easier for them to describe the benefits and to influence others to gain support.

• Question 6:

  When selling outcomes, which three knowledge areas should sales professionals develop? (Choose three.)

  A. Portfolio selling
  B. Emerging technology trends
  C. Stakeholder management
  D. Sales enablement
  E. Customer advocacy
  F. Cisco partner ecosystem portfolio
  B. Emerging technology trends
  C. Stakeholder management
  D. Sales enablement

• Question 7:

  Which two options are part of customer relationship management? (Choose two.)

  A. Developing market research.
  B. Moving the customer towards positive decisions about IT investments and initiatives
  C. Classifying customer segments.
  D. Identifying key stakeholders.
  B. Moving the customer towards positive decisions about IT investments and initiatives
  D. Identifying key stakeholders.

• Question 8:

  What is ROI?

  A. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing present value from a technology solution by the cost of that technology solution.
  B. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing total investment from a technology solution by the cost of that technology solution.
  C. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the margin of that technology solution.
  D. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the cost of that technology solution.
  D. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the cost of that technology solution.

• Question 9:

  Which three options are financial challenges in business outcome-based selling? (Choose three.)

  A. Competing stakeholder goals and expectations.
  B. Difficulty to determine external value.
  C. Financial resources are distributed across functional areas.
  D. Competitive analysis is often incomplete.
  E. IT adoption and implementation may have long business cycles.
  A. Competing stakeholder goals and expectations.
  C. Financial resources are distributed across functional areas.
  E. IT adoption and implementation may have long business cycles.

• Question 10:

  Which option is the main element of a Business Outcomes storyline?

  A. relevancy to customers' strategy
  B. Cisco differentiators
  C. Cisco products
  D. guaranteed customer ROI
  A. relevancy to customers' strategy