Avaya 78950X Online Practice Questions and Exam Preparation

Avaya 78950X Online Questions & Answers

• Question 1:

  Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?

  A. ACCS, Configuration component
  B. ACCS, Contact Center Manager component
  C. IP Office Web Manager
  D. IP Office System Status
  D. IP Office System Status

• Question 2:

  Which two tasks must be completed before starting the WebLM Software Appliance deployment? (Choose two.)

  A. Download the WebLM Software Appliance from PLDS.
  B. Mount the Avaya Contact Center Select (ACCS) DVD on the VMware server.
  C. Verify that the Avaya Contact Center Select (ACCS) Software Appliance has been deployed
  D. Log into the vCenter or vSphere.
  B. Mount the Avaya Contact Center Select (ACCS) DVD on the VMware server.
  D. Log into the vCenter or vSphere.

• Question 3:

  In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.

  For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)

  A. ACCS CCMM Administrator
  B. IP Office Configuration
  C. ACCS CCMA Configuration
  D. Orchestration Designer (OD)
  B. IP Office Configuration
  D. Orchestration Designer (OD)

• Question 4:

  To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition

  Which deployment type does this represent?

  A. Software Appliance option
  B. Hardware Appliance option
  C. DVD option
  D. Trunkey option
  D. Trunkey option

• Question 5:

  Which deployment option includes a Microsoft Windows Server Standard Edition product license key?

  A. PVI Deployment
  B. Hardware Appliance Deployment
  C. DVD Deployment
  D. Software Appliance Deployment
  C. DVD Deployment

• Question 6:

  Which statement about the Orchestration Designer Treatment block is true?

  A. It is used to connect the caller to voice mail.
  B. It is used to play re-assurance messages to the caller.
  C. It is used to play music to the caller.
  D. It is used to offer the caller a selection prompt.
  A. It is used to connect the caller to voice mail.

• Question 7:

  Which three methods of adding agents does Avaya Contact Center Select (ACCS) support? (Choose three.)

  A. Contact Center Management multi add option
  B. Contact Center Management add agent
  C. Contact Center Management add many users
  D. Contact Center Configuration Tool
  E. Contact Center Management create copy
  A. Contact Center Management multi add option
  C. Contact Center Management add many users
  D. Contact Center Configuration Tool

• Question 8:

  Which three certificates are needed by the Avaya Contact Center Select (ACCS) server for TLS transport for the Voice proxy and CTI link? (Choose three.)

  A. A signed certificate in .crt format
  B. A CA root from IP Office server
  C. A signed certificate in .p12 format
  D. A signed certificate in .pl2 format
  E. A CA root certificate from Private or Public CA
  B. A CA root from IP Office server
  C. A signed certificate in .p12 format
  E. A CA root certificate from Private or Public CA

• Question 9:

  Which two are requirements for the SIP Extension on the IP Office system? (Choose two.)

  A. "Call Waiting On" must be enabled to allow the system to handle more than one call at a time.
  B. The SIP extension type must be H.323.
  C. The SIP extension must be In the same number range as the agent telephone numbers.
  D. A single SIP extension is required for integration between IP Office and Avaya Contact Center Select (ACCS).
  C. The SIP extension must be In the same number range as the agent telephone numbers.
  D. A single SIP extension is required for integration between IP Office and Avaya Contact Center Select (ACCS).

• Question 10:

  What are the high level configuration requirements for Avaya Aura Media Server (AAMS) HA?

  A. The Replication account setup must be different between Primary and Backup AAMS.
  B. The UUID from Backup AAMS should be selected for use on Primary AAMS.
  C. The UUID from Primary AAMS should be selected for use on Backup AAMS.
  D. Enable High Availability should only be selected on the Primary AAMS.
  C. The UUID from Primary AAMS should be selected for use on Backup AAMS.