Which two parameters does the Avaya Aura Media Server (AAMS) default locale setting control? (Choose two.)
A. The locale of ringback that can be played by Avaya Contact Center Select (ACCS) scripts
B. The language for the User Interface
C. The locale used for default prompts and announcements
D. The keyboard requirements
Which two licenses will an agent need when servicing the Customer_Service voice skillset, the EM_Customer_Service skillset, and the WC_Customer_Service skillset? (Choose two.)
A. One multiplicity license
B. One mobile agent license
C. One voice license
D. One multimedia license
The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)
A. The IP Office system may require a restart depending on the SIP settings changes.
B. When the IP Office Manager application Is closed, the change will be effective.
C. The administrator must execute the IP Office Manager save translations command
D. The administrator must save configuration to transfer changes to the IP Office.
What are three of the requirements to generate a Certificate Signing Request (CSR) for IP Office server to communicate with Avaya Contact Center Select (ACCS)? (Choose three.)
A. The signed certificate needs in .pern format then imported into IP Office.
B. The signed certificate needs to be renamed to .crt and converted to pl2 format then imported into IP Office.
C. Use CA server Public or Private to generate the signed certificate.
D. Use an OpenSSL server to generate the CSR and a private key from the Openssl.cnf.
E. CA server used to generate the signed certificate must be an SMGR based Private CA.
A call variable is useful because of which two characteristics? (Choose two.)
A. Only call variables of type Integer can be used as wild variables.
B. Their values can be changed during a call session to serve as a collector for caller entered information.
C. They can be assigned a range of values when they are created in the variable editor.
D. They can be changed from call variable to global variable during a call session.
From the Avaya Contact Center Select (ACCS) Dashboard, which selection is made to view the status of the IP Office connection?
A. Contact Center Server Configuration, SIP, Network Settings
B. System Control and Monitor Utility
C. Contact Center Multimedia
D. SIP Gateway Monitor SGM client
Which statement about the value of a global variable Is true?
A. It can be changed during a call if It is flagged as a wild variable.
B. It can be changed during a call using the assign command in a script.
C. It can only be changed by deleting and re-entering it.
D. It can only be changed in the variable editor.
A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)
A. Partitions
B. Element Manager login
C. Access class
D. Basic Launchpad rights
E. Windows group security
What is the correct URI format for a controlled directory number 3200?
A. sip:3200@sip:avaya.com
B. 3200@sip:avaya.com
C. sip:3200.sip.avaya.com
D. sip:[email protected]
Which three applications are included with the IP Office admin suite Installation? (Choose three.)
A. Avaya Grep
B. System Status
C. IP Office Platform Manager
D. IP Office Manager
E. System Monitor
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