Avaya 7492X Online Practice Questions and Exam Preparation

Avaya 7492X Online Questions & Answers

• Question 81:

  When viewing TTrace Process Output, which two statements are true about the output windows? (Choose two.)

  A. the title bar of the output window shows the date and time
  B. the title bar of the output window shows the process name, the host name, and the process ID
  C. the system displays outputs with the newest at the bottom of the display
  D. the system displays outputs at the top of the display
  E. the window shows the last 1000 lines of the log file
  B. the title bar of the output window shows the process name, the host name, and the process ID
  C. the system displays outputs with the newest at the bottom of the display

• Question 82:

  While a Look-Ahead Interflow attempt is being made, which feedback is the caller receiving?

  A. The caller hears the feedback that Is provided by the sending switch.
  B. The caller always hears ringback.
  C. The caller hears the feedback that is provided by the receiving switch.
  D. The caller always hears silence.
  C. The caller hears the feedback that is provided by the receiving switch.

• Question 83:

  A company using Avaya Aura Call Center Elite is experiencing problems configuring vectors. The vector is not routing calls to a particular queue. Vectors are routing calls to other configuration queues correctly. As a part of a good Global Support Services (CSS) methodology, what should the company do next?

  A. Reduce or eliminate the business Impact of the vector by testing the vectors.
  B. Identify components where the queue is configured. Including the switch, the communication manager, and the programming of the vector, and formulate a hypothesis for testing.
  C. Take corrective action for the vector configuration, by reviewing the current situation and modifying It until the vector queues calls properly.
  D. Determine the frequency and severity of the Issue where the vector does not route calls properly
  B. Identify components where the queue is configured. Including the switch, the communication manager, and the programming of the vector, and formulate a hypothesis for testing.