600-460 Exam Details

  • Exam Code
    :600-460
  • Exam Name
    :Implementing and Supporting Cisco Unified Contact Center Enterprise
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :96 Q&As
  • Last Updated
    :Dec 11, 2021

Cisco 600-460 Online Questions & Answers

  • Question 71:

    Which three objects are created by the Domain Manager tool in the Cisco Unified ICM? (Choose three.)

    A. ICM Organizational Unit
    B. ICM facility
    C. ICM User Group policy
    D. ICM Security policy
    E. ICM instance
    F. ICM agent users

  • Question 72:

    What must be enabled when configuring voice gateways to support SIP dialers?

    A. 200rel
    B. signaling forward unconditional
    C. signaling forward 100
    D. 100rel

  • Question 73:

    Refer to the exhibit.

    In Cisco UCCE Outbound Option when configuring transfer to IVR campaign, which two nodes can be used in the routing script to transfer the call to an external script (CVP VXML application)? (Choose two.)

    A. Go to Script node
    B. Send to VRU node
    C. Queue to Skill Group node
    D. Translation Route to VRU node
    E. Route Select node

  • Question 74:

    Which option lists the settings in the registry to enable IPsec logging with Cisco Unified ICM?

    A. Add Key = IPSec; DWORD Value = Enable_Logging; DWORD Value = 0
    B. Add Key = Oakley; DWORD Value = EnableLogging; DWORD Value = 1
    C. Add Key = Security; DWORD Value = Enable-Logging; DWORD Value = 1
    D. Add Key = Oak; DWORD Value = EnableLog; DWORD Value = 1

  • Question 75:

    Which three methods ensure that Cisco Unified Contact Center Enterprise route requests that experience unexpected scripting conditions are counted as default-routed rather than errors in call type reports? (Choose three.)

    A. Test your scripts to ensure that all routing logic is correct.
    B. Configure default labels for each dialed number using the Configuration Manager.
    C. Include a Termination node with Termination type of default label for all scripts in which there is some unexpected input.
    D. In all routing scripts, account for failure by creating a path for calls that encounter unexpected conditions.
    E. Configure default labels for each skill group using the Configuration Manager.
    F. In all routing scripts, account for failure by triggering one of the congestion control features to handle the call.

  • Question 76:

    Refer to the exhibit.

    In a Cisco Unified Contact Center Enterprise 10.0 Outbound Option with SIP dialer, you check the status of the Dialer process from Diagnostic Framework Portico. What does the circled message "R" represent?

    A. customer instance name
    B. telephony port status
    C. configured ports
    D. ready ports
    E. reserved ports

  • Question 77:

    When performing an upgrade to Cisco Unified Contact Center Enterprise solution, which components do not need to be upgraded together during the same maintenance window?

    A. Cisco Unified ICM call router and logger
    B. Cisco Unified ICM call router and administrative workstation
    C. Cisco Unified ICM call router and peripheral gateway
    D. administrative workstation and HDS-DDS

  • Question 78:

    Which Cisco Finesse CLI command provides the license MAC address?

    A. show network detail
    B. show net details
    C. show net status
    D. show network status
    E. show status

  • Question 79:

    Which option lists what the Security Wizard configures with Cisco UCCE?

    A. Windows Firewall and IPsec configuration
    B. VPN configuration and IPsec configuration
    C. Windows Firewall and SQL hardening
    D. IPsec configuration and anti-virus exception

  • Question 80:

    Which two statements about when you install/deploy Cisco Unified Contact Center Enterprise VMs on VMware ESXi hosts are true? (Choose two.)

    A. You can enable hyper-threading at the hypervisor level.
    B. You cannot enable hyper-threading, but you can over-subscribe the vCPU and vRAM.
    C. You can enable hyper-threading at the Guest OS level.
    D. You can enable hyper-threading at the hypervisor level, but you cannot over-subscribe the vCPU and vRAM.
    E. You cannot enable hyper-threading at the hypervisor level.

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