Cisco 600-460 Online Practice Questions and Exam Preparation

Cisco 600-460 Online Questions & Answers

• Question 41:

  In the Cisco UCCE solution, which process is responsible for peer-to-peer synchronization?

  A. router
  B. opc
  C. ccagent
  D. mds
  D. mds

• Question 42:

  The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid.

  Which four options can cause this problem? (Choose four.)

  A. Time zone was changed.
  B. Secondary DNS was changed.
  C. Hostname was changed.
  D. Number of historical reports exceeded the system limits.
  E. Cisco Unified Intelligence Center Publisher is not in service.
  F. IP address was changed.
  G. Primary NTP server was changed.
  H. Number of concurrent real-time reports exceeded the system limits.
  A. Time zone was changed.
  C. Hostname was changed.
  F. IP address was changed.
  G. Primary NTP server was changed.

• Question 43:

  In a Cisco Unified Contact Center Enterprise deployment, callers report intermittent voice-quality issues.

  What might cause this problem?

  A. The Cisco voice gateways have too few trunks to accept the inbound calls.
  B. The Cisco Finesse is locking up because of a virus.
  C. The system has too few DSP transcoding resources to support all the calls across the WAN.
  D. Cisco Unified Communications Manager has too few conference bridge resources.
  E. A different voice codec is used by the caller and the agent.
  C. The system has too few DSP transcoding resources to support all the calls across the WAN.

• Question 44:

  In the Cisco UCCE solution with SIP Dialer, which option lists the correct order to setup the components (assuming the agent peripheral gateway host already exists)?

  A. Configure media routing peripheral, dialer. Install media routing peripheral gateway dialer, dialer.
  B. Configure dialer, port map, media routing peripheral gateway. Install dialer, media routing peripheral gateway.
  C. Install media routing peripheral gateway, dialer. Configure media routing peripheral gateway, dialer.
  D. Install dialer, media routing peripheral gateway. Configure dialer, port map, media routing peripheral gateway.
  B. Configure dialer, port map, media routing peripheral gateway. Install dialer, media routing peripheral gateway.

• Question 45:

  Which two options affect the Ring No Answer behavior of the agent with the Cisco UCCE Solution and Cisco CVP? (Choose two.)

  A. CVP transfer timeout timer setting
  B. Agent Desktop Ring No Answer time setting
  C. Target Require
  D. Cisco Unified Communications manager unattended port setting
  E. Consider-IF in a precision queue step
  B. Agent Desktop Ring No Answer time setting
  C. Target Require

• Question 46:

  Refer to the exhibit.

  

  In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging in to the desktop. The error message highlighted has been found in the PG jgw1 log file. Which option describes the likely cause of this error?

  A. RG user does not have "Standard CTI Allow Control of Phones supporting ConnectedXfer and conf user group" role.
  B. In the peripheral gateway, Agent Phone Line Control not set to "All Lines".
  C. Phone line does not have the Maximum Number of Calls and Busy trigger setting set to 2 and 1 respectively.
  D. Phone Join Across Lines feature is enabled.
  E. MAC address of the phone not associated with PG user.
  A. RG user does not have "Standard CTI Allow Control of Phones supporting ConnectedXfer and conf user group" role.

• Question 47:

  Which list of scripting objects is valid in a Consider If formula for Precision Queue?

  A. Call, PQ, SkillGroup, Call Type
  B. Call, Attribute, SkillGroup, Call Type
  C. Call Manager, Proficiency, Skillgroup, Call type
  D. Call, PQ, Attribute, Call Type
  A. Call, PQ, SkillGroup, Call Type

• Question 48:

  Refer to the exhibit.

  

  This exhibit is the setup of the Cisco Unified Customer Voice Portal Server. Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool? (Choose two.)

  A. A network trunk group explorer trunk group should be configured on the Cisco Unified CVP PG peripherals with a peripheral number of 5000.
  B. A network trunk group explorer trunk group should be configured on the Cisco Unified CVP PG peripherals with a peripheral number of 100.
  C. A VRU PG peripheral should be configured with a peripheral ID of 5000.
  D. A network VRU should be configured with a label of maximum length 10 digits.
  E. A PG explorer peripheral should be configured with a peripheral ID of 200.
  B. A network trunk group explorer trunk group should be configured on the Cisco Unified CVP PG peripherals with a peripheral number of 100.
  D. A network VRU should be configured with a label of maximum length 10 digits.

• Question 49:

  Which CLI command is run on Cisco Unified Intelligence Center to check database replication?

  A. utils dbreplication status
  B. show dbreplication status
  C. utils replication status
  D. show replication status
  A. utils dbreplication status

• Question 50:

  Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?

  A. You check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.
  B. You do not need to check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.
  C. You can add more disks to the Cisco UCS C-Series TRCs to meet IOPS requirements.
  D. You cannot add more disks, but you can connect the Cisco UCS C-Series TRC to the SAN in the network to meet IOPS requirements.
  B. You do not need to check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.