Cisco 600-460 Online Practice Questions and Exam Preparation

Cisco 600-460 Online Questions & Answers

• Question 11:

  Refer to the exhibit.

  

  In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging in to the desktop. The error message highlighted has been found in the Jgw1log file. Which option describes the likely cause of this error?

  A. MAC address of the phone not associated with PG user.
  B. PG user does not have "Standard CTI Allow Control of Phones supporting ConnectedXfer and conf user group" role.
  C. In the peripheral gateway, Agent Phone Line Control not set to "All Lines".
  D. Phone Join Across Lines feature is enabled.
  E. Phone line does not have the Maximum Number of Calls and Busy Trigger setting set to 2 and 1 respectively.
  B. PG user does not have "Standard CTI Allow Control of Phones supporting ConnectedXfer and conf user group" role.

• Question 12:

  Which Cisco UCCE Admin tool provides a live stream or errors as they are reported by the router?

  A. Diagnostic Framework Portico
  B. RTTest
  C. Script Editor
  D. Router Log Viewer
  D. Router Log Viewer

• Question 13:

  Which command is used to check the replication status of a Cisco Unified Intelligence Center cluster?

  A. show dbreplication status
  B. utils dbreplication summary
  C. utils dbreplication runtimestate
  D. utils dbreplication
  C. utils dbreplication runtimestate

• Question 14:

  Which two situations can cause the "Send to VRU" to fail within an ICM script for Cisco CVP? (Choose two.)

  A. VRU PIM just got out of service.
  B. No network VRU is configured for the routing client.
  C. Send to originator is not enabled.
  D. Incorrect media file name.
  E. Primary VRU peripheral gateway is out of service.
  A. VRU PIM just got out of service.
  B. No network VRU is configured for the routing client.

• Question 15:

  Which dial number patterns are needed on a Cisco Packaged Contact Center Enterprise deployment when configuring Cisco Unified CVP?

  A. agent device, network VRU, ringtone, error
  B. ICM dialed number, network VRU, ring back, error
  C. agent device, CUCM VRU, ringtone, survivability
  D. ICM dialed number plan, network VRU, ringtone, error
  E. agent device, network VRU, ringtone, survivability
  A. agent device, network VRU, ringtone, error

• Question 16:

  Which command is used to examine detailed events processes by the router with Cisco UCCE?

  A. showlogs rtr
  B. dumplog router
  C. viewlogs rtr
  D. Dumplog rtr
  D. Dumplog rtr

• Question 17:

  Which batch script can be used to view VXML application states and port count for a Cisco CVP VXML server?

  A. getVersions.bat
  B. displayApp.bat
  C. updateApp.bat
  D. status.bat
  D. status.bat

• Question 18:

  The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid.

  Which three options can cause this problem?

  A. Cisco Unified Intelligence Center Publisher is not in service.
  B. IP address was changed.
  C. Time zone was changed.
  D. Number of historical reports exceeded the system limits.
  E. Hostname was changed.
  F. Secondary DNS was changed.
  B. IP address was changed.
  C. Time zone was changed.
  E. Hostname was changed.

• Question 19:

  On a VXML gateway with Cisco CVP, which Cisco IOS application service specifies the number of significant digits that are expected to be prepended to the dialed number?

  A. bootstrap.tcl
  B. ringtone.tcl
  C. Bootstrap.vxml
  D. handoff.tcl
  A. bootstrap.tcl

• Question 20:

  Which two statements about Cisco CVP Whisper Announcements are true? (Choose two.)

  A. The first number calls the ringtone service that the caller hears while the Whisper Announcement plays to the agent. The CVP default for this number is 92929292.
  B. As an option, set the dial plan with 9191*.
  C. The second number calls the Whisper Announcement itself. The CVP default for this number is 9191919100.
  D. The second number calls the Whisper Announcement itself. The CVP default for this number is 9292929200.
  E. As an option, set the dial plan with 9292*.
  B. As an option, set the dial plan with 9191*.
  C. The second number calls the Whisper Announcement itself. The CVP default for this number is 9191919100.