Avaya 3309 Online Practice Questions and Exam Preparation

Avaya 3309 Online Questions & Answers

• Question 61:

  Consider that Proactive Outreach Manager (COM) has been implemented, administered and is now in live production. The POM Monitor can be used for real-time monitoring of the active campaigns and data imports. Which two statements arc correct? (Choose two)

  A. A global user that has POM administration and POM Campaign Manager roles can monitor all the campaigns and data imports across all organizations.
  B. An organization user can monitor campaigns and data Imports created by the users belonging to the specific organization.
  C. The Avaya Aura Experience Portal super-root user can monitor all the campaigns and data imports | across all organizations.
  D. Lightweight Directory Access Protocol (LDAP) has to be configured to enable users to have appropriate privileges to monitor POM Campaigns in real-time.
  A. A global user that has POM administration and POM Campaign Manager roles can monitor all the campaigns and data imports across all organizations.
  B. An organization user can monitor campaigns and data Imports created by the users belonging to the specific organization.

• Question 62:

  You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //: /runtimeconfig), you receive the following error:

  org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError:

  com/avaya/runtimecommon/plat forms/Tool kit

  How do you correct this Issue?

  A. Re-install the runtimeconfig.war file.
  B. Make sure the runtime support files are installed in the correct location.
  C. Restart Avaya Aura Experience Portal.
  D. Check that the Web License Manager (WebLM) is running. If not start WebLM.
  B. Make sure the runtime support files are installed in the correct location.

• Question 63:

  Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:

  The system is experiencing technical difficulties.

  Which two steps would you take to identify the likely cause of this message? (Choose two)

  A. Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available
  B. If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.
  C. Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM).
  D. If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.
  E. Ensure that the Short Message Service (SMS) server is not down.
  A. Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available
  B. If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.

• Question 64:

  Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach Manager (POM) software. Now their POMDriverApp application which is located on a separate application server is

  not working.

  What would be causing this problem?

  A. A remote database was not configured on the AAEP.
  B. The new POMDriverApp provided with the POM software was not deployed on the application server.
  C. There are no Announcement Port licenses available for the POMDriverApp.
  D. The user has incorrect roles assigned.
  B. The new POMDriverApp provided with the POM software was not deployed on the application server.