Avaya 3309 Online Practice Questions and Exam Preparation

Avaya 3309 Online Questions & Answers

• Question 11:

  Your client reported they received an alarm message from the Avaya Proactive Outreach Manager (POM):

  code P_POMCD007, Event text Schedule Manager Could Not Be Started. What would you check to identify the cause of this message?

  A. Verify that the Media Processing Platform (MPP) is operational.
  B. Verify that the application server is working correctly.
  C. Verify that the Experience Portal Manager (EPM) can communicate with the MPP.
  D. Verify that the database is valid and is functioning.
  D. Verify that the database is valid and is functioning.

• Question 12:

  What determines the number of licenses that are used for a given Proactive Outreach Manager (POM) campaign?

  A. the Campaign Strategy
  B. the POM Campaign Director
  C. the Priority of the Campaign
  D. the POM Campaign Manager
  C. the Priority of the Campaign

• Question 13:

  Which completion code is updated when any contact gets restricted due to Do Not Call (DNC)?

  A. DNCREQ
  B. DNC
  C. Restricted DNC
  D. Restricted
  C. Restricted DNC

• Question 14:

  A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it. Which corrective action should be taken?

  A. Restart httpd on the Auxiliary EPM.
  B. Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php
  C. Log into Linux on the MPPs and run bash setup_vpms.php
  D. Upgrade the Auxiliary EPM.
  B. Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php

• Question 15:

  Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response. What two items should he checked to resolve this situation? (Choose two)

  A. the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
  B. the content of the Avaya network log server.log/log
  C. the Call Data Summary Report
  D. the error logs in the speech recognition server
  A. the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
  D. the error logs in the speech recognition server

• Question 16:

  Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

  A. Call completed
  B. Call failed
  C. Call completed in SSA
  D. Call routed
  E. Call transferred
  C. Call completed in SSA
  D. Call routed
  E. Call transferred

• Question 17:

  You need to identify whether your customer is using an enterprise license server to push an allocation license file down to local WebLM server on the Avaya Aura Experience Portal (AAEP) or if the license resides permanently on the AAEP. How will you determine what mode of license is being used?

  A. At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
  B. At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
  C. At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
  D. At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server
  A. At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.

• Question 18:

  A customer has chosen the Avaya Aura Experience Portal (AAEP) software-only offer. Which version of Linux should the customer install before installing AAEP 6.0?

  A. Red Hat Enterprise Linux Server 6.0 (x86)
  B. Red Hat Enterprise Linux Server 6.0 (x86_64)
  C. Red Hat Enterprise Linux Server 6.1 (x86)
  D. Red Hat Enterprise Linux Server 6.1 (x86_64)
  A. Red Hat Enterprise Linux Server 6.0 (x86)

• Question 19:

  Which statement about user permissions is true?

  A. When logged in as org user, all global and organization based information can be seen, but only organization specific data can be edited.
  B. When logged in as admin user, all global and organization based information can be seen, but only non organization specific data can be edited.
  C. When logged in as admin user, only global information can be seen and edited.
  D. When logged in as org user, only the information for the organization to which we belong can be seen and edited.
  D. When logged in as org user, only the information for the organization to which we belong can be seen and edited.

• Question 20:

  What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)

  A. Application servers (AS)
  B. Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
  C. Avaya Media Servers (AMS)
  D. Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
  E. Media Processing Server (MPS)
  A. Application servers (AS)
  B. Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
  D. Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers