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Avaya 3309 Online Practice Questions and Exam Preparation

3309 Exam Details

  • Exam Code
    :3309
  • Exam Name
    :Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :64 Q&As
  • Last Updated
    :Jul 09, 2026

Avaya 3309 Online Questions & Answers

  • Question 51:

    After installing a five server Avaya Aura Experience Portal (AAEP) system you check the port distribution page only to see the name of the media Processing Platform (MPP) servers in the system have allocated ports. Which two are the most probable causes of this issue? (Choose two)

    A. The AAEP WebLM license has expired; either it was a temporary license or the client's Enterprise WebLM server is down
    B. One or more MPP system resources are overloaded
    C. The specified VoIP gatekeeper or SIP gateway is incorrect
    D. The Postgres service on the Experience Portal manager (EPM) is not running

  • Question 52:

    Which level of permission should the directory have, if the Installation DVD files of Avaya Aura Experience Portal are accessed from a shared network directory or local directory?

    A. readable by all users
    B. readable by root or sroot
    C. readable by avayavp
    D. readable by all Avaya service accounts

  • Question 53:

    Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?

    A. the ACR call Control application (CCA)
    B. the ICR Pluggable Data Connector (PDC)
    C. the ICR Core
    D. the Self Service Application (SSA)

  • Question 54:

    Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)

    A. A remote database.
    B. Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.
    C. H.323 or SIP ports configured and in service.
    D. A separate application server is required to run POM applications.
    E. The correct number of AAEP and POM licenses for features required.

  • Question 55:

    A customer wants to connect Avaya Aura Experience Portal to the existing company Oracle database. Where do you get the Oracle Java Database Connectivity (JDBC) driver?

    A. http://support.avaya.com
    B. http://www.oracle.com
    C. The Experience Portal DVD
    D. The Oracle JDBC driver is installed automatically

  • Question 56:

    You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message: Connection to the database failed. Please configure the database before starting POM server.

    Which step must you take to correct the issues and continue with this procedure?

    A. The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q
    B. The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.
    C. The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start
    D. The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/ installDB.sh SPOM_HOME.

  • Question 57:

    You have installed an application that uses the VoiceXML tag, but you A. On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.
    B. On the Report Data Configuration page of the EPM, enable Periodic Download.
    C. On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.
    D. Start your Media Processing Platform (MPP) servers.

  • Question 58:

    The Alarm Manager page on Experience Portal Manager shows an Alarm: Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?

    A. Avaya Aura Communication Manager
    B. Avaya Aura Session Manager
    C. Intelligent Customer Routing
    D. Avaya Aura Experience Portal

  • Question 59:

    You want to setup a single server Avaya Aura Experience Portal system. Which three components can co- reside on a single server? (Choose three)

    A. Application server
    B. Primary Experience Portal Manager (EPM)
    C. Auxiliary EPM
    D. Media Processing Platform (MPP)
    E. Telephony server

  • Question 60:

    You are about to install Avaya Aura Experience Portal (AAEP) on a server that already has Linux installed. Which three items should you verify before installing AAEP? (Choose three)

    A. The server has a static IP address configured
    B. The server has anti-virus software installed and running
    C. The SELinux feature is set to `Permissive' or `Disabled'
    D. The Linux firewall is disabled
    E. NTP is configured to synchronize the server's clock with a reliable time source

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