3309 Exam Details

  • Exam Code
    :3309
  • Exam Name
    :Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :64 Q&As
  • Last Updated
    :Jul 09, 2026

Avaya 3309 Online Questions & Answers

  • Question 21:

    Which statement about Auxiliary Experience Portal Manager (EPM) is true?

    A. Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.
    B. More than one Auxiliary EPM server can be added per AAEP 6.0 system.
    C. Auxiliary I PM ran be installed on a single server AAEP system.
    D. Auxiliary EPM can be Installed co-resident with MPP server.

  • Question 22:

    When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)

    A. Microsoft Windows
    B. Linux
    C. Oracle Solaris
    D. Unix
    E. IBM AIX

  • Question 23:

    A customer has just upgraded Voice Portal 5.x to Avaya Aura Experience Portal 6.0, hut the license not upgraded. What is the grace period provided by the system, for upgrading the license?

    A. 3 days
    B. 7 days
    C. 15 days
    D. 30 days

  • Question 24:

    You have received alarm event "QSYSM00056 MPP disk use (85% percent) has exceeded the configured low threshold of 80 percent" on your co-resident Avaya Aura Experience Portal server. You login to the server and run the below Red Hat administrative command to review disk space usage:

    [scroot@vp-a1/] # -b - - max depth = 1 h/ 20K /mnt 12M /tmp 10.8G/home 5.9M /bin 24K /root 91.3G /opt 85G /var 16G /

    Which three folders are most likely to contain files which can be deleted to make room on the server disk? (Choose three)

    A. /var/llb/pgsql/data
    B. /home
    C. /var/spool/mail
    D. /opt/Avaya/InstallAgent/download
    E. /opt.Tomcat/apache-tomcat-6.0.32/webapps

  • Question 25:

    Which two statements about a completion code are true? (Choose two)

    A. When using a custom completion code, it needs to be included in a contact strategy.
    B. When using a custom completion code, it needs to be selected using the campaign Creation Wizard (CCW) while creating a campaign.
    C. One needs to include a system completion code in CCW to use a completion code.
    D. Completion codes are hard coded and new completion codes cannot be created.

  • Question 26:

    You have installed an Orchestration Designer application on a Tomcat application server and try at call to the application. The test call fails. What is the best way to validate the application installation?

    A. Check the Avaya Aura experience Portal (AAEP) System Monitor.
    B. Check AAEP administration System Maintenance > Log Viewer
    C. Open a browser window and access the application Http:// : //index.html
    D. Look at the Application Detail Report in the AAEP administration.

  • Question 27:

    You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system. After restoring the database from the backup, which three actions must be performed? (Choose three)

    A. Restart the vpms service on the Experience Portal Manager (EPM).
    B. Reconnect each Media Processing Platform (MPP) with the EPM.
    C. Restart the MPP service from the EPM.
    D. Restart the avpSNMPAgentSvc on the EPM.
    E. Install a new license file on the EPM.

  • Question 28:

    Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."

    Which two steps would you take to identity the cause of this message? (Choose two)

    A. Verify that the Media Processing Platform (MPP) is operational
    B. Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly
    C. Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)
    D. Verify that the WebLM license is not expired arid verify if you have configured the required number
    E. Verify that the Short Message Service (SMS) server is not down.

  • Question 29:

    A customer creates a campaign but it is failing to start. Which two logs should be checked for possible error messages? (Choose two)

    A. $POM__HOME/logs/PIM _CmpMgr.log* log files
    B. $POM_HOME/logs/PIM_CmpDir.log* log files
    C. $POM _HOME/logs/PIM_Web.log log* files
    D. $POM_.HOME/logs/CmpMgrService.out* log files
    E. $POM_HOME/logs/CmpDirService.out* log files

  • Question 30:

    In preparation for upgrading an Avaya Voice Portal system to Avaya Aura Experience Portal (AAI P) 6.0, you Install a new Red HAT Enterprise Server Release 6.0 32 bit on a single CPU 1.6 GHZ server with 2 GB RAM. During AAEP installation you receive errors from the Prerequisite Checker.

    Which two steps must you take to correct the issue-; and continue with this procedure? (Choose two)

    A. Bypass the Prerequisite Checker as it provides only a recommendation and not a requirement to run AAEP.
    B. Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.
    C. Upgrade Red Hat ELS 6.0 OS from 32 bit to 64 bit as it is able to make more efficient use of the 2 GB RAM.
    D. Upgrade the server to a minimum of 4 GB of RAM. ) Upgrade the server to a minimum of 320 GB Disk, 7200 RPM.

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