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Avaya 3309 Online Practice Questions and Exam Preparation

3309 Exam Details

  • Exam Code
    :3309
  • Exam Name
    :Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :64 Q&As
  • Last Updated
    :Jul 09, 2026

Avaya 3309 Online Questions & Answers

  • Question 31:

    Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.

    When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the

    same skill.

    What would happen next?

    A. ICR Core performs polling and updates the cache. II then provides routine) information to this call.
    B. ICR Core provides routing information from the cache. It then performs polling and updates the cache.
    C. IRC Core will not perform polling. It provides routing information from the cache.
    D. ICR Core performs polling and provides routing information, but the cache is not updated.

  • Question 32:

    A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?

    A. 443
    B. 8443
    C. 8080
    D. 28443

  • Question 33:

    Which field on the MRP Servers page specifies the IP address the speech server must server must use to communicate with the MRP when processing Automatic Speech Recognition (ASR) and text to speech requests?

    A. Network Address (VoIP)
    B. Host Address
    C. Network Address (MRCP)
    D. Network Address (AppSvr)

  • Question 34:

    On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

    A. the IP of the POM server
    B. an existing contact strategy
    C. the Call Classification Analysis (CCA) timeout to be used
    D. an existing contact attribute
    E. sufficient voice ports and POM CCA licenses

  • Question 35:

    A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer. What are the minimum hardware specifications for a customer supplied AAEP server machine?

    A. dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex
    B. single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex
    C. dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller full duplex
    D. dual 1.8 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller half duplex

  • Question 36:

    You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers. Which three choices will meet this requirement? (Choose three)

    A. Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server
    B. Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabled
    C. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network
    D. Disable the HTTPS protocol on your application servers and use HTTP only
    E. Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server

  • Question 37:

    A/hen configuring a scheduled report on the Avaya tie types may be selected? (Choose three)

    A. .doc (Microsoft Word)
    B. .xls (Microsoft Excel)
    C. .pdf (Portable Document Format)
    D. .jpg (Digital Image)
    E. .csv (Comma separated value)

  • Question 38:

    Your customer reports that no outbound calls are occurring for Proactive Outreach manager (POM) campaign for a new installation. Which configuration should be checked?

    A. The global configuration data for POM; you need to check that the POM server, Campaign Manager, Campaign Director, and Postgres database are running
    B. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, and Postgres database are running
    C. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, ntpd Daemon, and Postgres database are running
    D. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, Tomcat Service and Postgres database are running

  • Question 39:

    You have just installed Proactive Outreach Manager (POM) 2 SP or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appears to shoe an Active Job, but no outgoing call spears to be

    made. You notice the following entry in the CmpMgrService.out log file:

    CmpMgrService.out

    @2011-10-21-10-24-18|P_POMCM002 | ERROR| POMCM | | | Out call web service returned fault: user does not have permission to run this Web Service | 192.9.84.93####

    Which step must you take to correct the issues and continue with this procedure?

    A. Login to Experience Portal Manager (EPM) using a user with an assigned role of "POM Campaign Manager" and restart the campaign
    B. Logging to EPM using a user with an assigned role of "Web Services" and restart the Campaign
    C. Login to (EPM) using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > outbound Settings> voice Server link has the assigned role of "Web Services"
    D. Login to EPM using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > Outbound Settings > Voice Server link has assigned the role of "POM Campaign Manager".

  • Question 40:

    Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)

    A. Administration
    B. Web Services
    C. Maintenance
    D. Operations
    E. ICR Administrator

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