A customer needs chatter a custom mobile layout, and custom branding for its mobile users. Which solution should a consultant recommend?
A. Custom mobileUniversal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. Omni-Channel routingWhen editing a quote, you can edit which of the following? (Select all that apply)
A. The discount to apply to the entire quote including all line itemsUniversal Containers wishes to implement a sales methodology that focuses on identifying customers challenges and addressing them with offerings. Which sales methodology is described above?
A. Direct sellingUniversal Containers has a complex sales process that requires two different sets of sales stages for opportunities with an opportunity amount above or below USD $100,000. What should a consultant recommend to meet this requirement?
A. Create two sales processes, two opportunity record types, and a workflow rule triggered by sales stage.Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship. Which two potential solutions can the Consultant recommend? Choose 2 answers
A. Add a Lookup field to Contacts to indicate Influential Contacts.Universal Containers decided to start using salesforce for all its sales automation its current sales database has about 50 million records. These records were all migrated into the database from other legacy systems. After migration to salesforce UC wants to be able to search and cross reference records with the original source system. What should a consultant recommend to meet the requirement?
A. Use the standard external Id field and map this to the current record Id ValueWhat is the capability of Data.com Clean? Choose 3 answers
A. Accounts must be cleaned before cleaning contacts, but leads may be cleaned either before or after cleaning accountsUniversal Container wants to measure the user adoption of their successful Sales Cloud implementation. Which key factors should be considered?
A. Business performanceSales reps at Cloud Kicks (CK) often receive important customer emails they want to log as records related to Contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.
Which solution should a consultant recommend to meet this requirement?
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