Salesforce OMNISTUDIO-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce OMNISTUDIO-CONSULTANT Online Questions & Answers

• Question 41:

  A company needs to display customer account data along with related opportunities and external credit scores on a single screen. The solution must minimize server calls and improve performance.

  What should the consultant recommend as the data source?

  A. DataRaptor Extract
  B. Integration Procedure
  C. DataRaptor Turbo Extract
  D. HTTP Action
  B. Integration Procedure

• Question 42:

  Which three of the following are functions of a Text Block element in OmniScript? Choose 3 answers

  A. Error conditions
  B. User input fields
  C. Links or images
  D. Text formatting
  E. Table formatting
  C. Links or images
  D. Text formatting
  E. Table formatting

• Question 43:

  A consultant is designing a FlexCard for a client. The client wants to customize the look of each element on the FlexCard.

  What tool should the consultant use to meet the client's requirements?

  A. Use DataRaptor to customize the look of each element.
  B. Use Integration Procedures to customize the look of each element.
  C. Use the style panel in the FlexCard Designer to customize the look of each element.
  D. Use OmniScripts to customize the look of each element.
  C. Use the style panel in the FlexCard Designer to customize the look of each element.

• Question 44:

  A consultant is designing a FlexCard where different actions should be available depending on whether a case is open or closed.

  Which feature should be used?

  A. Flyouts
  B. States
  C. Datatable
  D. Custom Styles
  B. States

• Question 45:

  Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list.

  A. Lookup
  B. Calculation Action
  C. Date Mapper Extract Action
  D. Select
  D. Select

• Question 46:

  A company needs to create a new quote estimation process for its services team. This process involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate the correct final price f the quote. The data that needs to be entered in each row includes:

  Service category

  Number of hours

  Hourly rate

  The number of hours should be multiplied with the hourly rate to calculate the total for each row.

  Which three OmniScript elements should the consultant recommend to meet these requirements? Choose 3 answers

  A. Edit Block
  B. Multi-select
  C. Formula
  D. Step
  E. Input Block
  A. Edit Block
  C. Formula
  D. Step

• Question 47:

  A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves.

  For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external syste the last 5 months in the case description.

  In what order should the consultant design the elements of the OmniScript to meet these requirements?

  A. Radio Input, Date Input, HTTP Action, DataRaptor Post Action
  B. Date Input, Radio Input, HTTP Action, DataRaptor Post Action
  C. HTTP Action, DataRaptor Post Action, Date Input, Radio Input
  D. HTTP Action, Radio Input, Date Input, DataRaptor Post Action
  A. Radio Input, Date Input, HTTP Action, DataRaptor Post Action

• Question 48:

  A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:

  Allow the user to select one or more energy products from a list Get current energy usage data from an external system via an API Save the data back to Salesforce as a lead

  Which three OmniScript elements should the consultant recommend to meet these requirements? Choose 3 answers

  A. DataRaptor Post Action
  B. Multi-select Input
  C. Post to Object Action
  D. Radio Input
  E. HTTP Action
  A. DataRaptor Post Action
  B. Multi-select Input
  E. HTTP Action

• Question 49:

  A company has a requirement to create a 360-view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard.

  How many different data sources can be configured using FlexCards in this scenario?

  A. 2
  B. 6
  C. 5
  D. 1
  D. 1

• Question 50:

  A consultant needs to design an OmniScript to capture the following information:

  Select one payment method from a list of options Enter the address information with autocomplete Enter a phone number

  Which OmniScript elements should be used to capture this information?

  A. Radio, TypeAhead, and Telephone
  B. Multi-Select. Address, and Telephone
  C. Checkbox, Geolocation, and Number
  D. Select, TypeAhead, and Number
  A. Radio, TypeAhead, and Telephone