Salesforce Salesforce Consultant OMNISTUDIO-CONSULTANT Questions & Answers

• Question 41:

  A company begins a project to unify its customer data across the enterprise. After completing the discovery t analysis phases of the project, the project team recommends FlexCards as the primary solution. The stakeho of the project are excited to move forward with this recommendation. However, IT is concerned that creating FlexCards will require custom coding and advanced technical skills they do not have on their team.

  Which two features should the consultant highlight to address IT's concerns? Choose 2 answers

  A. The FlexCard Wizard

  B. Lightning web components used in FlexCards

  C. Newport Design System used in FlexCards

  D. The FlexCard Designer

  Correct Answer: CD

• Question 42:

  A company has an existing OmniScript that agents use to create new billing accounts. It currently has three st to capture required information:

  Step 1: account name and legal number Step 2: billing cycle and monthly due date Step 3: email and telephone number

  After each step, a DataRaptor is used to update the account information in Salesforce.

  Following best practices, which two improvements can the consultant recommend for this OmniScript? Choose 2 answers

  A. Create a reusable OmniScript for this process

  B. Use a single DataRaptor to save the information

  C. Combine the three steps into one step

  D. Configure the save for later property

  Correct Answer: BC

• Question 43:

  An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?

  A. HTTP Action

  B. Integration Procedure Action

  C. DataRaptor Post Action

  D. DataRaptor Transform Action

  Correct Answer: B

• Question 44:

  A company has a requirement to create a 360?view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.

  What is the advantage of embedding multiple child cards in this scenario?

  A. Enables easier global styling changes

  B. Allows multiple data sources to be used

  C. Enables the FlexCard to be used on a Community page

  D. Allows conditional views with the Toggle element on each child card

  Correct Answer: B

• Question 45:

  In which two cases should an integration procedure be used as a data source for FlexCards and OmniScripts? Choose 2 answers

  A. To achieve elastic scaling

  B. To retrieve multiple data sources in a single response

  C. To minimize the number of elements to be configured

  D. To separate the user interface from changes in the data sources

  Correct Answer: BD

• Question 46:

  A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:

  Allow the user to enter contact and address information Require the user to enter age, gender, and optionally income bracket Compute a discount percentage per product based on the customer data provided Save the list of suggested products including discounts

  Which three OmniStudio tools should the consultant use to design a solution that meets these requirements? Choose 3 answers

  A. OmniScript

  B. Integration Procedures

  C. Calculation Procedures and Matrices

  D. FlexCard

  E. OmniStudio Action

  Correct Answer: ABC

• Question 47:

  Which three use cases should be implemented using Calculation Procedures and Matrices? Choose 3 answers

  A. Use a house's address, size, and age of the building to determine an insurance premium.

  B. Use rules to determine eligible insurance products based on a house's address and age of the building.

  C. Use location and past usage to determine the monthly cost for an energy product.

  D. Use the product color and capacity to determine the price of a product.

  E. Use risk factors for an insured item to determine different insurance product options.

  Correct Answer: CDE

• Question 48:

  A consultant needs to design an OmniScript to capture the following information:

  Select one payment method from a list of options Enter the address information with autocomplete Enter a phone number

  Which OmniScript elements should be used to capture this information?

  A. Radio, TypeAhead, and Telephone

  B. Multi-Select. Address, and Telephone

  C. Checkbox, Geolocation, and Number

  D. Select, TypeAhead, and Number

  Correct Answer: A

• Question 49:

  A company needs a guided process for their internal support department that will provide the following functionality:

  Allow the user to enter their employee id Retrieve name, mobile phone, title, and email using the employee id Display the user's details on a page On another page, allow the user to enter case details, including subject, category, severity, and description

  Which three elements should the consultant recommend to meet these requirements using an OmniScrip? Choose 3 answers

  A. Messaging

  B. DataRaptor Post Action

  C. Calculation Action

  D. DataRaptor Extract Action

  E. Steps

  Correct Answer: BDE

• Question 50:

  A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.

  Which three input elements can the consultant recommend to improve usability and to provide validation? Choose 3 answers

  A. Headline

  B. Radio Group

  C. Email

  D. Text Area

  E. Range

  Correct Answer: BCD