Salesforce OMNISTUDIO-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce OMNISTUDIO-CONSULTANT Online Questions & Answers

• Question 61:

  A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.

  How should the consultant design the solution to meet these requirements?

  A. FlexCards and Integration Procedures
  B. FlexCards and DataRaptors
  C. OmniScripts and Integration Procedures
  D. OmniScripts and DataRaptors
  C. OmniScripts and Integration Procedures

• Question 62:

  A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.

  Which OmniStudio tools should the consultant recommend to meet these requirements?

  A. Specific FlexCards with Actions for each type of Contact
  B. Multiple OmniStudio Actions that invoke separate OmniScripts
  C. Single FlexCard with an Action to invoke an OmniScript
  D. Single OmniStudio Action that invokes separate Omniscripts
  B. Multiple OmniStudio Actions that invoke separate OmniScripts

• Question 63:

  How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?

  A. Configure the Save property
  B. Configure a Resume Step
  C. Use an Integration Procedure
  D. Use a DataRaptor Post Action
  A. Configure the Save property

• Question 64:

  A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A,

  B. C,

  D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.

  Which two OmniStudio tools should the consultant recommend to meet these requirements?

  A. Calculation Matrix
  B. DataRaptor Transform
  C. DataRaptor Extract
  D. Calculation Procedure
  A. Calculation Matrix
  C. DataRaptor Extract

• Question 65:

  A Salesforce Omnistudio Consultant is working on a project to automate a complex business process for a client. The consultant decides to use an Omniscript to guide users through the process.

  What is the first step the consultant should take when creating an Omniscript?

  A. Create a new Selesforce application for the script.
  B. Deploy the script within a Selesforce application
  C. Test the script on multiple channels and devices.
  D. Define the script in the Omniscript Designer.
  D. Define the script in the Omniscript Designer.

• Question 66:

  A company needs to display a list of contacts with the ability to expand each record to show additional details without cluttering the main view.

  Which FlexCard feature should be used?

  A. States
  B. Flyouts
  C. Repeat Block
  D. Datatable
  B. Flyouts

• Question 67:

  A company needs to create an OmniScript with three steps.

  Enter customer details

  Select a product

  Display a price retrieved from a REST API

  The product's price should automatically display in Step 3.

  What should the consultant add to the design of the OmniScript to meet these requirements?

  A. DataRaptor Post Action between Step 2 and Step 3
  B. Integration Procedure Action between Step 2 and Step 3
  C. DataRaptor Post Action inside Step 2
  D. Integration Procedure Action inside Step 3
  B. Integration Procedure Action between Step 2 and Step 3

• Question 68:

  A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.

  What data source is needed when using the TypeAhead element?

  A. HTTP Action
  B. Integration Procedure Action
  C. DataRaptor Post Action
  D. DataRaptor Extract Action
  D. DataRaptor Extract Action

• Question 69:

  A consultant needs to transform data from one format to another before displaying it in a FlexCard.

  Which tool should be used?

  A. DataRaptor Transform
  B. DataRaptor Load
  C. Integration Procedure
  D. Calculation Matrix
  A. DataRaptor Transform

• Question 70:

  A consultant receives a requirement to display products installed at an account site in a customer's 360? FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops.

  How should the consultant design the FlexCard to meet this requirement?

  A. Enable the Responsive feature on the Product Name and Model field elements
  B. Enable the Mobile-First feature in FlexCard settings
  C. Create two states, one for mobile devices and another for non-mobile devices
  D. Create two FlexCards, one for mobile devices and another for non-mobile devices
  A. Enable the Responsive feature on the Product Name and Model field elements