Salesforce OMNISTUDIO-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce OMNISTUDIO-CONSULTANT Online Questions & Answers

• Question 31:

  A company wants to improve OmniScript performance by reducing the number of server calls when retrieving data.

  What should the consultant recommend?

  A. Use multiple DataRaptor Extracts
  B. Replace DataRaptors with HTTP Actions
  C. Use an Integration Procedure
  D. Add more Steps
  C. Use an Integration Procedure

• Question 32:

  An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.

  Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers

  A. Policies including type, issue date, amount
  B. Terms and Conditions for each policy
  C. Guided troubleshooting process
  D. Customer name, title, phone, email
  A. Policies including type, issue date, amount
  D. Customer name, title, phone, email

• Question 33:

  Which three functions are performed by Action elements in OmniScript? Choose 3 answers

  A. Display error messages to the user
  B. Get and update data through APIs
  C. Organize data into multiple pages
  D. Send DocuSign emails for signature
  E. Get and update data in Salesforce
  B. Get and update data through APIs
  D. Send DocuSign emails for signature
  E. Get and update data in Salesforce

• Question 34:

  A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:

  Allow the user to enter contact and address information Require the user to enter age, gender, and optionally income bracket Compute a discount percentage per product based on the customer data provided Save the list of suggested products including discounts

  Which three OmniStudio tools should the consultant use to design a solution that meets these requirements? Choose 3 answers

  A. OmniScript
  B. Integration Procedures
  C. Calculation Procedures and Matrices
  D. FlexCard
  E. OmniStudio Action
  A. OmniScript
  B. Integration Procedures
  C. Calculation Procedures and Matrices

• Question 35:

  A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A,

  B. C,

  D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.

  Which two OmniStudio tools should the consultant recommend to meet these requirements? Choose 2 answers

  A. Calculation Matrix
  B. DataRaptor Transform
  C. DataRaptor Extract
  D. Calculation Procedure
  A. Calculation Matrix
  C. DataRaptor Extract

• Question 36:

  Which OmniStudio tool can be used to invoke scheduled jobs?

  A. Integration Procedure
  B. DataRaptor Extract
  C. DataRaptor Load
  D. Calculation Procedure
  A. Integration Procedure

• Question 37:

  A company implements an integration procedure that is invoked from an OmniScript. The integration procedL includes a very long-running process that makes users impatient.

  Which feature should the consultant recommend to Improve performance and address users' concerns?

  A. Try Catch
  B. Batch jobs
  C. Chaining
  D. Conditions
  C. Chaining

• Question 38:

  A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:

  Step 1: Enter account name to retrieve account information Step 2: Review and edit account information Step 3: Select products Step 4: Enter payment information Following best practices, what suggestion should the consultant make to improve the design?

  A. Remove Step 1 and prefill the account information automatically.
  B. Divide Step 2 into two steps, so each task is distinct.
  C. Use an Edit Block in Step 4 to enter payment information.
  D. Use Multi-select elements in Step 3 for the product list.
  A. Remove Step 1 and prefill the account information automatically.

• Question 39:

  A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product that is passed to the OmniScript with product details including the unit price, and specifies the grade (A, B, C, D, E) and size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to return the quote.

  Which two tools should be used to meet these requirements?

  A. DataRaptor Transform
  B. Expression Set
  C. Decision Matrix
  D. DataRaptor Extract
  C. Decision Matrix
  D. DataRaptor Extract

• Question 40:

  A consultant must design a 360 view of the customer. The business requirements are:

  A header card with account information (name, account number, next billing date, invoice method) A list of related contacts (first name, last name, phone) All the open cases related to the account (subject, priority, SLA) An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.

  Which two FlexCard features should the consultant recommend to improve the user experience? Choose 2 answers

  A. Use a Datatable element
  B. Use a Block Element with the Collapse property enabled
  C. Use a Zone Template
  D. Use a Custom Style to adjust height and width
  A. Use a Datatable element
  B. Use a Block Element with the Collapse property enabled