A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements? Choose 3 answers
A. FlexCards
B. Flyouts
C. OmniStudio Actions
D. Navigate Actions
E. Omni Script
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is a custom object, related to the Patients object. For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
Approve Print for Review Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?
A. Salesforce list view with custom buttons/links
B. Multiple FlexCards with single action
C. OmnlScript with multiple Step elements
D. Single FlexCard with multiple actions
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverage on their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?
A. DataRaptor Turbo
B. OmniStudio Action
C. Calculation Matrices
D. DataRaptor Transform
A company is beginning their first project using Calculation Procedures and Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.
In this scenario, what benefit should the consultant highlight to the developer team?
A. It aggregates data elements that have been calculated separately.
B. It verifies data types in the algebraic calculations of the calculation procedure.
C. It generates sample input and output JSON that can be easily used to build DataRaptors.
D. It allows developers to create what-if calculations.
A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.
What is the most efficient solution that the consultant can propose to meet this new requirement?
A. Deploy the existing OmniScript to the Community portal using OmniOut.
B. Embed the existing OmniScript as a reusable component within a new Community OmniScript.
C. Clone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.
D. Duplicate the existing OmniScript and deploy the new script on the website.
A business is creating an agent console with FlexCards to provide a 360?view of their customers. The business wants the following information displayed: Account information including account name, phone, and website Active opportunities related to the account Active contracts related to the account The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?
A. Parent FlexCard with multiple Child and Card Actions
B. Parent FlexCard with multiple Child and different Card States
C. Parent FlexCard with single Child and multiple Card States
D. Parent FlexCard with single Child and Card Actions
What is the purpose of a DataRaptor Load?
A. Write data to Salesforce objects
B. Post data to Salesforce APIs
C. Load data to an Interface object
D. Send data to a PDF template
A business has a requirement to display cases in a console for service agents. Cases can have a variety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case.
Which FlexCard functionality can be used to meet this requirement?
A. Conditional View
B. Flyouts
C. State
D. Styling
A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases.
Which FlexCard feature should the consultant recommend to meet this requirement?
A. A flyout with child FlexCards with conditions to filter by case status
B. States with conditions to filter by case status
C. A Datatable element with the Group By property
D. Child FlexCards in a parent FlexCard with the Group By property
An existing OmniScript used to capture and update customer information displays the following information
o same page:
Name Age Street Last name Postal code Gender State Phone City Country Email
Users report that the information displays in no specific order. Users experience errors when filling the inform because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?
A. Use a template for each category and adding custom code for the required validation
B. Use Section to break the information and Headline to the title and a required icon in the input
C. Use a Visualforce Page with the categories, labels, and the required validation
D. Use Block elements to group and required property checked in some of the inputs
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