Salesforce Salesforce Consultant OMNISTUDIO-CONSULTANT Questions & Answers

• Question 21:

  A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.

  Using an Integration Procedure, which two actions are necessary to design this solution? Choose 2 answers

  A. HTTP

  B. Response

  C. DataRaptor Post

  D. DataRaptor Extract

  Correct Answer: CD

• Question 22:

  A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.

  How should the consultant design the solution to meet these requirements?

  A. FlexCards and Integration Procedures

  B. FlexCards and DataRaptors

  C. OmniScripts and Integration Procedures

  D. OmniScripts and DataRaptors

  Correct Answer: C

• Question 23:

  A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.

  Which two OmniStudio tools should the consultant recommend to meet these requirements? Choose 2 answers

  A. Calculation Matrix

  B. DataRaptor Transform

  C. DataRaptor Extract

  D. Calculation Procedure

  Correct Answer: AC

• Question 24:

  When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts? Choose 2 answers

  A. They future-proof your front end design.

  B. They can retrieve Salesforce data from multiple objects faster.

  C. They combine multiple actions into a single server call.

  D. They enable better usability in digital interactions.

  Correct Answer: BC

• Question 25:

  When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:

  A view with information about a customer account A list of contacts and cases associated with the account All information should be on one screen

  What OmnlStudio tool should be used to meet this requirement?

  A. Customer IntellView

  B. Lightning Record Page

  C. OmniScript

  D. FlexCards

  Correct Answer: D

• Question 26:

  A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:

  Step 1: Enter account name to retrieve account information Step 2: Review and edit account information Step 3: Select products Step 4: Enter payment information

  Following best practices, what suggestion should the consultant make to improve the design?

  A. Remove Step 1 and prefill the account information automatically.

  B. Divide Step 2 into two steps, so each task is distinct.

  C. Use an Edit Block in Step 4 to enter payment information.

  D. Use Multi-select elements in Step 3 for the product list.

  Correct Answer: A

• Question 27:

  Which of the following is a key difference between Integration Procedures and DataRaptors?

  A. DataRaptors can access data from external sources.

  B. DataRaptors can invoke multiple actions in a single server call.

  C. Integration Procedures can access data from external sources.

  D. Integration Procedures can retrieve data from multiple related objects.

  Correct Answer: C

• Question 28:

  A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data then enters additional information. In the next step, the process retrieves data from an external system.

  In this scenario, which OmniStudio data tool should the consultant recommend?

  A. DataRaptor Turbo

  B. Calculation Procedure

  C. Integration Procedure

  D. DataRaptor Extract

  Correct Answer: C

• Question 29:

  Which three of the following are functions of a Text Block element in OmniScript? Choose 3 answers

  A. Error conditions

  B. User input fields

  C. Links or images

  D. Text formatting

  E. Table formatting

  Correct Answer: CDE

• Question 30:

  A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.

  What can the consultant recommend to improve these OmniScripts?

  A. Create new versions of the OmniScripts to collect the address information.

  B. Create a reusable OmniScript to update address information.

  C. Use a DataRaptor Transform to standardize the data format.

  D. Add an address typeahead element to all the OmniScripts.

  Correct Answer: B