NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 561:

  Toassess compliance with quality standards, a healthcare organization needs

  A. standardized data collection methods.
  B. approval by the governing body.
  C. a dedicated standards assessment team.
  D. an electronic data analysis program.
  A. standardized data collection methods.

• Question 562:

  A physician challenges the number of healthcare-acquired infections reported for orthopedic surgery. Which of the following will be most effective in demonstrating the validity of the information?

  A. antibiotic usage by the orthopedic department
  B. criteria used to classify infections
  C. start time of antibiotics for each patient
  D. infection control procedure manual
  B. criteria used to classify infections

• Question 563:

  A facility's performance on a clinical outcome measure has deteriorated. The healthcare quality professional's initial action should be to

  A. Analyze related process measure performance
  B. Re-educate staff on appropriate clinical outcomes
  C. Review current best practices on areas of deterioration
  D. Assess data entry errors in areas of deficiency
  A. Analyze related process measure performance

• Question 564:

  How can a quality professional best engage stakeholders in the organization's quality efforts?

  A. Report key performance indicators to board members.
  B. Include frontline staff on quality and safety committees.
  C. Initiate physician-related quality projects.
  D. Share process indicator dashboard with midlevel leaders.
  B. Include frontline staff on quality and safety committees.

• Question 565:

  A nursing unit has collected the following data: 50 medical records reviewed Nurse A Nurse B Doctor A Doctor B Timely initial assessment Incomplete documentation Which of the following is the best method to display this data?

  A. Pareto chart
  B. Bar chart
  C. Run chart
  D. Gantt chart
  A. Pareto chart

• Question 566:

  To assist a primary care physician to improve their performance on a pay-for-performance program, the quality professional should begin with

  A. Obtaining a copy of the current measures for the physician
  B. Suggesting the physician take a course on measurement
  C. Writing a plan to improve processes in the office
  D. Researching benchmarking data for practices in the area
  A. Obtaining a copy of the current measures for the physician

• Question 567:

  Which of the following identifies project deliverables as well as periods with simultaneously occurring activities?

  A. Pareto
  B. Gantt
  C. PERT
  D. A3
  B. Gantt

• Question 568:

  A team has completed several tests of change and has arrived at a recommendation. In order to facilitate change, which of the following should occur first?

  A. Present action plan to leadership.
  B. Verify data for accuracy.
  C. Conduct a cost analysis.
  D. Initiate the Shewhart cycle.
  B. Verify data for accuracy.

• Question 569:

  Consider the following data set: DRG | Reimbursement | Cost 079 | $4,500 | $15,000 089 | $6,800 | $23,500 127 | $3,500 | $25,000 468 | $8,200 | $12,500 475 | $12,000 | $40,000 Which of the following is the best way to illustrate the relationship between reimbursement and cost?

  A. Mean
  B. Standard deviation
  C. Pie chart
  D. Scatter diagram
  D. Scatter diagram

• Question 570:

  A team using the PDSA process is at the Study phase of the project. A quality professional assists the team by using which of the following tools?

  A. Radar chart
  B. Control chart
  C. Brainstorming
  D. Affinity diagram
  B. Control chart