NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 451:

  The focus for performance Improvement should be ______

  A. employees.
  B. systems.
  C. standards and regulations.
  D. policies and procedures.
  B. systems.

• Question 452:

  Prior to implementing a new patient service, the healthcare quality professional should recommend A. developing a safety monitoring checklist.

  B. conducting a root cause analysis (RCA).

  C. initiating a failure modes and effects analysis (FMEA).

  D. performing just-in-time staff safety training.

  Correct Answer. C
  C

• Question 453:

  Which of the following performance improvement models is at the core of the Institute for Healthcare Improvement (IHI) collaborative approach?

  A. DMAIC
  B. PDSA
  C. Lean
  D. Six Sigma
  B. PDSA

• Question 454:

  A hospitalized patient received a medication that was contraindicated based on their home medications. This should have been prevented by

  A. Reaching out to the patient's family to discuss medications
  B. Obtaining a list of the patient's current prescribed medications
  C. Using the teach-back method on medication education
  D. Performing a medication reconciliation upon hospital admission
  D. Performing a medication reconciliation upon hospital admission

• Question 455:

  An organization IsImplementing a new electronic medical record and has employed a project manager. At the first meeting, the project manager observes the following:

  1. The team estimates It Is one-fourth finished with Identifying benchmark organizations.

  2. Team members have not yet begun to identify the current state.

  3. They are halfway through collecting public data, which puts them slightly behind schedule for that task. Which of the following tools should the quality Improvement project manager recommend?

  A. Model for Improvement
  B. Design of Experiments
  C. Gantt chart
  D. Ishlkawa diagram
  C. Gantt chart

• Question 456:

  A performance improvement team has been examining delays in getting admissions from the emergency department (ED) to the coronary care unit. The team has collected data and determined that a significant number of delays are occurring because cardiologists are not consulting on their patients in the ED in a timely manner. The best way to communicate this information to the cardiologists is to:

  A. Prepare a letter for the Chief Administrator's signature to all cardiologists, requesting their assistance.
  B. Attend the next cardiologists' meeting to solicit their input.
  C. Forward all delays from the ED to the cardiology peer review committee.
  D. Ask the team leader to e-mail all the cardiologists and describe the problem.
  B. Attend the next cardiologists' meeting to solicit their input.

• Question 457:

  The goal of having a champion for process improvement is to:

  A. Enhance staff buy-in of changes.
  B. Facilitate group dynamics at team meetings.
  C. Promote timely completion of projectmilestones.
  D. Gain trust of management.
  A. Enhance staff buy-in of changes.

• Question 458:

  A quality professional is leading a rapid process improvement event to reduce central line infections. Which of the following actions should be taken?

  A. Design indicators for hospital-wide data collection plan
  B. Search the United States Preventive Services Taskforce for recommendations
  C. Review the Agency for Healthcare Research and Quality for relevant resources
  D. Conduct a systematic review of studies in intensive care units
  C. Review the Agency for Healthcare Research and Quality for relevant resources

• Question 459:

  The purpose of considering social determinants of health during quality improvement activities is to achieve

  A. global health.
  B. community health.
  C. social justice.
  D. health equity.
  D. health equity.

• Question 460:

  Ahospital has been experiencing a significant Increase in the number of medication errors. The hospital's governing board has adopted barcoding technology with electronic documentation at the point of care. Which of the following medication errors will most likely be reduced by the Implementation of this technology?

  A. prescribing errors
  B. transcription errors
  C. administration errors
  D. dispensing errors
  C. administration errors