NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 431:

  There is an increasedincidence of type 2 diabetes among patients living near a healthcare organization as compared to the state. Considering social determinants of health, which of the following strategies can be used to address this problem?

  A. Educate newly diagnosed patients on diabetes disease management.
  B. Set up a community-based education program about blood glucose monitoring.
  C. Review evidence-based diabetes management protocols with primary care providers.
  D. Collaborate with local farmers' markets to make fresh produce more widely available.
  D. Collaborate with local farmers' markets to make fresh produce more widely available.

• Question 432:

  A Pareto chart can be used to __________

  A. graphically display a process.
  B. display variation.
  C. establish priorities for Improvement.
  D. establish a relationship among variables
  C. establish priorities for Improvement.

• Question 433:

  The chart below reflects the 12-week period following implementation of a new electronic health record (EHR) at an outpatient clinic.

  

  Based on the information above, which of the following conclusions can be drawn?

  A. While e-prescribing processes are now stable, additional training is needed to improve staff competency.
  B. There is a strong positive correlation between system-related med errors and help desk calls.
  C. Minimal IT-related med errors and downtime events indicate that the system has improved patient safety.
  D. Overrides, workarounds, and complaints indicate there are underlying barriers to use.
  D. Overrides, workarounds, and complaints indicate there are underlying barriers to use.

• Question 434:

  Which of the following leads to better population health management in older adults with chronic conditions?

  A. Better clinical research around chronic diseases
  B. Comprehensive assessment of patients' health conditions
  C. Improving relationships between providers and patients
  D. Teaching patients how to access their patient portal
  B. Comprehensive assessment of patients' health conditions

• Question 435:

  A quality professional noted that the medication error rate in a specialty clinic has been steadily increasing over the past 4 months and was now above the acceptable threshold. The clinic used a bar coding system that required the medication to be scanned prior to administration. When this occurred, pop-up screens on the computer asked the clinician a series of questions intended to ensure the correct medication and dose was being given to the correct patient. The equipment and medications used were the same, and the bar coding system had been in place for 14 months. Which of the following is most likely to be the root cause of the increased medication errors?

  A. Overdue preventive maintenance for bar code scanners
  B. Shared computers used by nurses and physicians in clinic
  C. Visual alarm fatigue experienced by nurses administering medications
  D. Mislabeling of the medication by the drug manufacturer
  C. Visual alarm fatigue experienced by nurses administering medications

• Question 436:

  Which of the following is most effective to sustain knowledge gained from performance improvement training?

  A. Integrating key improvement teachings into daily work
  B. Rewarding demonstrations of performance improvement
  C. Using simulations to illustrate complex concepts
  D. Requiring repeat training and reassessments
  A. Integrating key improvement teachings into daily work

• Question 437:

  During a risk assessment, It Is noted that a unit manager and start feel there Is a high risk of aggressive patient behavior toward unit start Which of the following steps should a healthcare quality professional take first?

  A. Organize a staff focus group to explore perceptions.
  B. Discuss with administration the need for increased staff.
  C. Continue to survey staff to assess perceptions of risk.
  D. Review the facility's restraint policy.
  A. Organize a staff focus group to explore perceptions.

• Question 438:

  Which of the following best describes how a quality professional should conduct an organizational assessment to ensure safe transitions of care?

  A. Review patient feedback about transfers to skilled nursing facilities
  B. Assess case management discharge and transfer records
  C. Evaluate processes for discharges and transfers
  D. Audit documentation of patient discharge summaries
  C. Evaluate processes for discharges and transfers

• Question 439:

  A quality improvement team is studying the incidence of ear infections in pediatric patients. In addition to the incidence of infection, the team would like to know the predominate age groups affected. Preliminary data indicates that the ages of

  the patients to be studied are as follows:

  1, 1, 1, 1, 1, 2, 2, 3, 4, 4

  What is the median age of the patients in this study?

  A. 1
  B. 1.5
  C. 2
  D. 2.5
  C. 2

• Question 440:

  A healthcare quality professional Is facilitating the establishment of a Quality Council for an outpatient surgery center. The following positions have been selected for membership:

  medical director, CEO. and CFO.

  Which of the following Is the most appropriate Individual to add?

  A. human resources director
  B. medical records director
  C. environmental safety officer
  D. nursing director
  D. nursing director