Which of the following is a social determinant of health?
A. Medical care accessA hand surgeon is referred for peer review for a case of a wrong-site surgery. Which of the following professionals would be the best choice as a member of the peer review committee?
A. plastic surgeon with comparable trainingAccording to the Institute of Medicine's (IOM) report, Crossing the Quality Chasm, which of the following is identified as one of the six aims for improvement?
A. Low costsA physician group with a patient population of 10,000 during the fourthquarter of a year reviewed 100 complaints regarding access to specialty care. During the fourth quarter of the next year, the patient population had grown to 60,000 with 360 complaints regarding access to specialty care. The group has a target goal of five complaints per 1,000 patients. Which of the following should a healthcare quality professional conclude based on the data?
A. The rate of complaints has increased and has exceeded the target.Which of the following most effectively reduces medication errors?
A. Shifting responsibility for medications to the patientsWhich of the following characteristics are most appropriate for a physician champion of healthcare quality?
A. Credible member of medical staff and autocratic leadership styleA health system in an underserved area seeks to improve medication adherence in patients with hypertension. One of the barriers identified is patients with limited English proficiency. Which of the following solutions will best improve medication adherence?
A. Use clinicians with shared language as interpreters.A physician's profile shows a 4% readmission rate following outpatient gallbladder surgery, which Is significantly higher than the rate for their peers. What action should the quality professional take next?
A. Report the surgeon to the medical board.The upper and lower limits of a control chart are
A. calculated from actual process measurements.Which of the following is an important characteristic of a performance indicator?
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